Bilingual Program Case Coordinator

Sevita•Boston, MA

3d•Onsite

About The Position

Program Case Coordinator - Joyful Living Adult Day Health Care Bilingual in Cantonese or Mandarin required Do you enjoy working in a medical or rehabilitation setting and have a strong ability to keep people, documentation, and processes organized? As a Program Services Case Coordinator, you will play a vital role in supporting Adult Day Health participants by coordinating services, overseeing documentation, assisting with admissions, and ensuring continuity of care across internal and external providers.

Requirements

Bachelor’s Degree in a social services–related field (Required)
Minimum of two (2) years of experience providing direct or indirect support services in a medical and/or rehabilitation setting, preferably with individuals with disabilities
Strong organizational skills with excellent attention to detail
Effective written and verbal communication skills
Reliable, responsible, and compassionate approach to work
Commitment to the organization’s mission and values
Bilingual in Mandarin or Cantonese (Required)

Responsibilities

Develop and oversee individualized participant programs, ensuring services meet clinical, social, and community-integration needs
Support participants in understanding program goals, services, and processes
Serve as a primary liaison for families, providing information, resources, and ongoing communication
Review evaluations, progress notes, and discharge summaries to ensure consistency, accuracy, and coordinated goals
Coordinate and support discharge planning, including follow-up as directed
Attend clinical team meetings, supervision sessions, and required program meetings
Organize and facilitate internal medical appointments, ensuring completion of annual medical requirements
Track, document, and distribute medical summaries and appointment documentation as required
Assist with training new staff involved in participant medical coordination, as requested