Spanish Bilingual Case Coordinator

LTE Care Plus Inc.•Town of Huntington, NY

3d•$24 - $26•Onsite

About The Position

At LTE Care Plus, our Case Coordinators are the engine behind great therapy. You are the person who ensures the right therapist is matched with the right child, that no authorized hours go to waste, and that families never have to wonder whether their child's session is covered. If you love solving puzzles, keeping things organized, speak Spanish, and knowing your work directly improves a child's life, this role is for you.

Requirements

High school diploma or equivalent
1+ years of administrative, scheduling, or coordination experience
Strong communication and organizational skills
Comfort thriving in a fast-paced environment where plans change often
Sharp attention to detail
Tech-savvy, with the ability to pick up scheduling systems and work confidently in spreadsheets
Spanish speaking

Responsibilities

Match ABA therapists to new and existing clients based on availability, location, language, and clinical needs
Build and maintain weekly schedules for therapists and clients
Partner with BCBAs and families to make sure every client's service hours are fulfilled
Keep a pulse on therapist availability and caseload capacity
Move quickly to adjust schedules when cancellations, time-off requests, or other changes come up
Track authorization hours and make sure they are used before they expire
Communicate clearly and professionally with staff and families to resolve scheduling issues
Keep data accurate in our scheduling and case management systems
Support the intake team with client onboarding as needed