Program Business Operations Coordinator - 1st Shift - Travel

GXO Logistics•Kansas City, MO

8d•Remote

About The Position

The Program Business Operations Coordinator supports Core Enablement functions and the strategic direction of the company. The role enhances product workflow by analyzing and developing plans for distribution, hardware lifecycle management, and inventory, and creates and reviews procedures to maximize computer uptime while minimizing cost. This position is open to remote candidates anywhere in the United States and includes up to 25% domestic travel by road, rail, or air.

Requirements

Bachelor’s degree or equivalent related work or military experience.
Ability to travel up to 25% domestically by road, rail, and air, in accordance with company travel and expense requirements.
Must possess a REAL ID-compliant driver's license or passport for federal travel regulations.
Familiarity with and ability to comply with TSA security procedures.
Ability to lift objects of various shapes, sizes, and weights; stand, sit, or walk for extended periods; reach, bend, climb, push, pull, twist, squat, and kneel; handle or manage tools or equipment; and tolerate hot or cold warehouse environments.

Nice To Haves

Two years of experience in data center operations, machine-learning hardware logistics, or supply chain.
Project management experience and knowledge of the high-density server/rack vertical.
Experience with Microsoft Office and DCIM or inventory management software.
Highly organized and detail-oriented work style, with a proactive and professional attitude.
Creative thinking and problem-solving skills, with conclusive, results-oriented, and strategic thinking regarding technical constraints.
Ability to work with minimal supervision, maintain confidentiality when appropriate, produce accurate output, and meet deadlines.
Ability to build and maintain effective, reciprocal work relationships inside and outside the company, particularly with Infrastructure teams.

Responsibilities

Identify machine-learning server and rack requirements and coordinate delivery to meet data center capacity and company requirements in a timely manner.
Provide program management support, including resolving deployment issues, monitoring program performance, and ensuring adherence to Service Level Agreements (SLAs).
Optimize rack integration and hardware movement to achieve operational success, efficiency, and quality goals.
Monitor critical infrastructure shipments for accurate, satisfactory, and on-time delivery; troubleshoot and resolve supply chain discrepancies.
Communicate with Engineering, Core Enablement workstream owners, and management to achieve technical deployment goals and objectives.
Manage stakeholder expectations and recommend strategic initiatives and long-range goals for machine-learning infrastructure.
Identify strategies to increase asset utilization by internal clients or better manage existing rack-space opportunities.
Enter data into applicable data center applications and tools, and maintain or generate required reports.
Process, audit, and file documentation related to Core Enablement activities.
Support a Lean culture within server staging and data center workflows.