Program Associate - Receptionist

Catholic Charities of the Archdiocese of Chicago • Round Lake, IL

4d

About The Position

The Program Associate serves as the first point of contact by warmly greeting and assisting clients and visitors, managing communications and clerical tasks, coordinating schedules, distributing program resources, collaborating with internal stakeholders, and continuously developing skills to support efficient operations and organizational success. Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives and nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith.

Requirements

• H.S. Diploma or General Education Degree (GED)
• Entry level
• Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
• Excellent communication and interpersonal skills, with a focus on customer service.
• Background check
• DMV check
• Driver's license
• Automobile insurance

Nice To Haves

• Associate's Degree (AA) in a related field of study
• 1-3 years relevant experience
• Preferred Food Handler Certification

Responsibilities

• Greet clients and visitors with kindness, directing them to the appropriate services or personnel, and answering phone calls in a professional manner.
• Assist in managing the flow of information by performing clerical tasks such as filing, data entry, and maintaining organized records to support program operations.
• Coordinate and schedule appointments for clients and staff, ensuring efficient use of time and resources while maintaining confidentiality.
• Distribute informational materials and resources to clients and visitors, ensuring they have access to necessary program services and support.
• Collaborate with internal stakeholders as needed.
• Engage in ongoing learning, training, and skill development, seeking and applying feedback to continuously improve performance and contribute to team and organizational success.
• Kneel and move from sitting, bending, kneeling, or standing multiple times a day
• Climb up and down up to 3 flights of stairs at a time
• Lift, push, and pull up to 25 lbs

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED