Program Assistant

Homeless Children's Network • San Francisco, CA

33d • Hybrid

About The Position

The Program Assistant works the reception desk and is often our initial contact for HCN's clients and visitors, and must have a cheerful, positive, welcoming attitude and demeanor. The Program Assistant provides administrative, coordination, and logistical support to ensure the effective planning, implementation, and monitoring of program activities. The role supports program staff by maintaining records, coordinating communications, assisting with data collection and reporting, and ensuring day-to-day program operations run smoothly. The Program Assistant works closely with internal teams in order to help achieve program objectives in a timely and organized manner.

Requirements

• Excellent verbal and written communication skills.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Excellent organizational skills and attention to detail.
• Proficient with Microsoft Office Suite or related software.
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Prior related office experience required
• Associate’s degree in related field preferred.

Nice To Haves

• Bring the heartfelt quality of compassion, with exquisite cultural responsiveness as a primary guiding quality, not only of your professional life, but of what you hold dear.
• Please bring a strong analysis of how race, ethnicity, culture, language, region, poverty, sexual and gender identity, age, education, opportunities and resources generationally made available or not, and systemic oppressions impact a person’s mental health.
• Please have stories of your own life and how you have been a mover and shaker to transform these systems.
• Please accept that HCN is a vibrant community that has a legacy that is of interest to you, and is also prompted to grow steadily, and with the respect of what has been done well central in the conversation.

Responsibilities

• Provide administrative and operational support to ensure effective program implementation
• Assist in planning, coordinating, and scheduling program activities, meetings, and events
• Maintain accurate program records, files, and databases
• Collect, organize, and enter program data for monitoring and reporting purposes
• Prepare correspondence, reports, presentations, and other program documentation
• Communicate with program participants, partners, and stakeholders to share information and updates
• Support the preparation of progress reports and evaluations
• Assist with budget tracking, expense documentation, and procurement processes as required
• Coordinate logistics such as materials, venues, and travel arrangements
• Orders & stocks program and office supplies, stocks refrigerator and snacks for clients. Stocks restrooms supplies and makes sure supplies remain available.
• Makes simple purchases for organization, interns, or staff after CEO/COO approves
• Replenish forms and creates charts: keeps all regularly needed forms replenished
• Performs other duties as assigned

Benefits

• Health, Dental, and Vision insurance
• Commuter stipend

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree