Program Assistant

ASRC Federal•Washington, DC

5d•Onsite

About The Position

ASRC Federal Facilities Logistics LLC is seeking a Program Assistant onsite to support an ATF (Alcohol, Tobacco, and Firearms) contract in Washington DC. ASRC Federal provides information security, enterprise architecture, software development and health IT solutions to federal government customers. Our employees embrace innovation and are committed to a culture of continuous, standards-driven process improvement and assimilation of industry best practices.

Requirements

Knowledge of MS Office (Word, Excel, PPT)
Excellent time management and ability to meet strict deadlines
Strong written and oral communication skills
Good customer/client handling skills and the ability to maintain confidentiality
US Citizen and ability to obtain a Top Secret clearance

Responsibilities

Processes Freedom of Information Act/Privacy Act requests
Files read receipt correspondence
Serves as the PSD courier to hand-carry mail throughout ATF Headquarters and DOJ
Receives and reviews all incoming mail and correspondences
Prepares responses to general inquiries
Performs data entry with accuracy and little to no supervision
Ships materials and documents via commercial carrier
Serves as a receptionist (answers phone and greets/escorts visitors)
Forwards calls to the appropriate parties within PSD
Monitors voicemails
Orders, maintains, and disseminates supplies
Maintains office equipment and makes services calls
Serves as the primary point of contact (POC) for any outside agency including federal, state and local enforcement requesting a background investigation previously completed by ATF
Documents receipt of prior background investigations received from other agencies
Maintains databases and spreadsheets to track information (fingerprint results, personnel security file requests, security forms)
Files, maintains, and safeguards hardcopy documents and correspondence
Scans and copies personnel security records
Coordinates and facilitates requests for on-site fingerprint appointments and takes fingerprint scans for FBI fingerprint checks as a part of the background investigation process
Provides accurate and reliable information regarding the fingerprinting process
Conducts PIV checks
Provides full administrative and secretarial support for PSD
Prepares reports to provide information related to organizational, administrative, and/or procedural tasks
Interacts with various parties within ATF and other agencies using professional and courteous interpersonal skills (document requests, status updates)
Performs other duties as assigned