Program Assistant
Self-Help for the Elderly•San Francisco, CA
About The Position
Responsible for assisting the Short-Term Home Care Program and Housing Services Program, and performing office duties for the department.
Requirements
- A high school graduate with relevant housing experience.
- Experience in providing health, social or aging services in the community.
- Excellent verbal and written communication and presentation skills.
- Must be self-motivated, organized and able to multitask under minim supervision.
- Proficient in MS Office and the internet.
- Must be bilingual in English and Cantonese.
- Must be able to travel via public transportation or personal vehicle for performance of job duties. If driving, must have and maintain a valid CA driver license, satisfactory driving record, and auto insurance coverage as specified in Self-Help's policy.
Nice To Haves
- Bachelor’s degree preferred.
- Biliterate in English and Chinese a plus.
Responsibilities
- Provides intake, assessment, scheduling and referral to seniors age 60 or over for their Short-term home care needs.
- Develops a service plan for the consumer based on the assessment and establishes a schedule of services. Assigns Elder Care Worker(s) to perform services based on established protocol and follows up with consumers to assess the appropriateness and quality of services.
- Provides information, referrals and counseling on available housing opportunities; assists clients in the application process by helping them with form completion and/or providing other needed assistance.
- Maintains an effective referral system with relevant city departments, housing developers and building managers.
- Provides presentations on housing-related issues; attends community meetings as assigned.
- Maintains complete consumer files and completes all required data collection forms and reports.
- Supports the Program Coordinator and assists with the day to day operations of the office by maintaining a clean and neat environment for clients and staffs. Replenishes office supplies as needed.
- Prepares reports as required by funding sources.
- Performs other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
