Program Assistant - Babson Academy

Babson College•Wellesley, MA

1d•Hybrid

About The Position

The Program Assistant supports planning and operations for two Babson Academy programs: Summer Study for High School Students and the Babson Collaborative Global Student Challenge. Summer Study is a university credit-bearing program for rising high school juniors and seniors, offered online and in person. The in-person program is hosted at New England Innovation Academy in Marlborough, Massachusetts. The Global Student Challenge invites students from Collaborative member institutions to compete in a feasibility analysis of a business concept addressing the UN Global Goals. It includes an in-person local phase followed by a virtual global phase for top teams. For Summer Study, the assistant helps manage program operations throughout the lifecycle, including reviewing and tracking applications, monitoring required paperwork and applicant data, supporting technology and learning-management-system needs, and providing on-site logistical support during the July program dates. The role also supports communication between program staff and New England Innovation Academy, procurement and preparation of supplies, and post-program data and financial analysis and process improvement. For the Global Student Challenge, the assistant supports participant and advisor communications, judge training and jury coordination, data collection and reporting, semi-finalist communications, feedback and certificates, prize-payment processing, social media content, team interviews and testimonials, sponsor materials, and preparation for the next cycle. Additional responsibilities may be assigned. This is a temporary, hybrid position of approximately 35 hours per week, scheduled from January 11, 2027 through August 31, 2027. It is mostly remote, with in-person work during the July program dates and possible in-person attendance at other times as needed and at the manager’s discretion. Occasional virtual evening or weekend attendance at programs, meetings, and events may be required. The position is non-exempt and pays $28.00 per hour. Paid sick leave is provided where required by law, under applicable state and local regulations.

Requirements

Associate’s Degree.
Relevant program management experience, including operations, communication, and customer service.
Strong customer-service orientation and attention to detail.
Excellent organizational skills and ability to prioritize work.
Resourcefulness, creativity, and ability to manage multiple projects and meet deadlines.
Strong computer skills, including proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.).
Excellent oral, written, and interpersonal communication skills, including demonstrated ability to communicate in a cross-cultural environment.
Ability to work as a team member, take initiative, and complete tasks with minimal supervision.
Positive attitude and flexibility in changing conditions.
Ability to work with ethnically, culturally, and socially diverse students, staff, faculty, and other constituencies.
Ability to envision and propose new methods to perform tasks that support ET&A, take thoughtful risks, and accept new and ongoing initiatives, objectives, and solutions to achieve results.
Ability to anticipate and embrace change, acquire and use new skills, and take on challenging tasks.
Must be able to occasionally attend programs, meetings, and events virtually during evenings and/or weekends.

Nice To Haves

Past experience working with high school students.
Experience working with diverse and global audiences or stakeholders.
Experience with Learning Management Systems, such as Canvas.

Responsibilities

Support the planning and operations of Summer Study and the Babson Collaborative Global Student Challenge throughout their program lifecycles.
Review and evaluate more than 500 Summer Study applications in Workday and track applicant statuses.
Ensure participating Summer Study students complete required paperwork and track applicant and admitted-student data for each admission round.
Coordinate technology support for Summer Study, including troubleshooting Canvas classrooms and Zoom meeting rooms with Babson IT and helping faculty upload materials to Canvas.
Provide on-site support for faculty and program logistics at New England Innovation Academy on Sunday, July 11 and weekdays from July 12 through July 30, 2027.
Communicate information between Summer Study staff and New England Innovation Academy programming staff, including information about applicants to the in-person format.
Assist the Program Administrator with procuring and preparing supplies for the in-person Summer Study format.
Assist with post-program data and financial analysis and identify process and operations improvements for the following year.
Prepare and track communications for Student Challenge participants and advisors, including reminders and engagement prompts.
Design jury templates, prepare judge recognition certificates, and coordinate judge training sessions with Babson faculty and reminders.
Manage local challenge data collection and reporting; assign judges to juries and organize or facilitate jury meetings.
Prepare communications for semi-finalist students, judges, and schools.
Prepare and send feedback and certificates, communicate cash prizes, update engagement records, and process prize payments to winning team members.
Prepare social media graphics and posts.
Finalize prize payments; interview winning teams to capture testimonials; create a video thanking current Social Impact Patrons and supporting recruitment of additional patrons; update sponsor materials with final statistics; wrap up communications and data tracking; and prepare Overview and webinar slides for the next cycle.
Assume additional responsibilities as required.
Occasionally attend programs, meetings, and events virtually during evenings and/or weekends.