Program Assistant Portageville Outreach

DAEOC•Portageville, MO

23d

About The Position

The Program Assistant is a general clerical position supporting the regional Outreach office. The role handles incoming calls and messages, schedules appointments, assists visitors, manages meeting room and vehicle reservation calendars, routes mail and facsimile transmissions, and performs other clerical work. The position also maintains computer files and records and prepares reports from entered information.

Requirements

High school diploma or general education degree (GED), or one year of experience in a related job.

Nice To Haves

A.A. degree or certificate and/or commensurate experience in related areas is highly desirable.

Responsibilities

Manage and route incoming telephone calls.
Retrieve general voicemail, identify the appropriate recipient, and transfer messages.
Receive telephone messages and deliver them to appropriate personnel.
Schedule and confirm appointments.
Answer basic questions about the organization and its programs, and provide addresses, directions, and other information.
Welcome on-site visitors, determine the nature of their business, and announce them to appropriate personnel.
Monitor visitor access and issue visitor passes when required.
Maintain the meeting room reservation calendar.
Maintain the vehicle reservation calendar.
Receive, sort, and route mail and facsimile transmissions.
Perform other clerical duties as needed, such as filing, photocopying, and collating.
Construct and maintain computer files and records, and prepare reports from information entered.