Program Assistant
About The Position
The Financial Aid Office is accepting applications for a Program Assistant. The qualified candidate selected for this position will be responsible for completing special or ongoing projects/tasks/responsibilities, such as coordinating the processing of student financial aid records/forms, processing documents, tracking/monitoring student records/forms, and maintaining Banner data forms and information. This role involves collecting and posting information into computer or manual filing systems, following acceptable review and correction procedures. The Program Assistant will also handle office visitors and telephone calls, answer routine questions, screen calls/callers, take messages, and refer to appropriate personnel. Additionally, they will pick-up, sort, and deliver mail, coordinate the use of departmental computer systems, enter data accordingly, assist in mailings and missing document requests, and operate and maintain office machines like copiers, scanners, fax machines, calculators, personal computers, and typewriters. A key responsibility is reviewing and correcting student data to ensure the accuracy of applications. Some assigned duties may require special training and/or certification.
Requirements
- High school diploma or equivalent
- One-year general office experience
Nice To Haves
- Financial aid or related experience
- Experience with computer software and automated database systems
Responsibilities
- Coordinate processing of student financial aid records/forms
- Process documents
- Track/monitor student records/forms
- Maintain Banner data forms and information
- Collect and post information into computer or manual filing system
- Follow acceptable review and correction procedures
- Receive office visitors and/or telephone calls
- Answer routine questions
- Screen calls/callers
- Take messages and/or refer to appropriate personnel
- Pick-up, sort, and deliver mail
- Coordinate use of departmental computer systems and enter data accordingly
- Assist in mailings, missing document requests
- Operate and maintain office machines (e.g., copier, scanner, fax, calculator, personal computer, typewriter)
- Review and correct student data to ensure accuracy of applications
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
