13590 - Program Assistant
S.U.C.C.E.S.S.•Surrey, BC
•CA$23 - CA$23
About The Position
The Program Assistant is responsible for providing direct service delivery to students and clients. This position liaises between students, clients, staff and community stakeholders. The Program Assistant also helps to provide relevant settlement services to support their residency in Canada.
Requirements
- Bachelor’s Degree in Social or Human Sciences
- Experience in working with immigrants, newcomers, and refugees
- Experience with multicultural clientele and immigrant related services
- Experience in settlement services
- Knowledge of settlement information and resources
- Knowledge of the local geographic area
- Excellent written and verbal communication skills
- Excellent interpersonal and intercultural communication skills
- Excellent technical skills in MS Office and web-based applications
- Excellent attention to detailed and confidential information
- Ability to work independently and as a part of a team
- Ability to work with individuals and communities facing cultural adjustment challenges
- Criminal Record Check Required
Nice To Haves
- Additional languages are considered an asset
Responsibilities
- Provides needs assessments and referrals
- Delivers settlement and service information to clients
- Provides demonstrations and advice to clients on accessing settlement information and resources
- Addresses client needs through providing referrals to appropriate agency, community, and governmental resources
- Delivers translation and interpretation support to clients for accessing settlement services where appropriate
- Produces and disseminates settlement, community, and government service materials to clients
- Distributes governmental or other related settlement information to assist clients on completing forms
- Assists clients in applying to Language Assessment Centres
- Refers clients to other community, government, and language training services based on needs
- Responsible to recruit, train, support and supervise volunteers
- Supports the team in the delivery of program activities such as classes, workshops, orientations, and other group-based activities
- Other related duties as assigned by the Settlement Coordinator or Language Lead
Benefits
- Great benefits and perks
Stand Out From the Crowd
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
