Program Assistant

Totally Joined For Achieving Collaborative Techniques•Atlanta, GA

5d•Onsite

About The Position

TJFACT is seeking a well-organized and proactive Program Assistant to support the Centers for Disease Control and Prevention (CDC), Division of Violence Prevention (DVP) team, in Atlanta, GA. The Program Assistant will be responsible for the following programmatic and administrative support activities. These are a portfolio of services for DVP as a whole, with some distinctions noted for one Management Analyst who will support the Office of the Director (OD). The Program Assistant positions will be assigned to support division-wide programmatic and administrative needs within DVP. Each may be called upon to serve as a back-up when other program assistants are absent or have peak workloads. Program support position will require access to Personally Identifiable Information (PII), therefore requiring contractor to maintain a Tier 2 Public Trust Level 5 clearance.

Requirements

High school diploma and minimum of 5 years applicable experience
Strong oral and written communication skills
Ability to complete research via internet
Skill in use of various office automation, hardware, and software components and packages (e.g., word processing, electronic mail, schedulers, spreadsheets, databases, tables and graphs)
Knowledge of software functions to produce a wide range of documents, such as graphics or tables within text, to edit/revise electronic submissions, and to edit/revise existing databases or spreadsheets
Knowledge of the principles, methods practices, and techniques of written and verbal communication
Skill in communication techniques to gather and disseminate information and communication problems and results
Ability to work well with others and manage multiple tasks, with good organizational skills
Ability to handle contacts with internal and external constituents through a variety of situations with diplomacy and tact, in a professional, courteous, and helpful manner
Experience providing similar services for an office of relative stature
Knowledge of various virtual platforms to support necessary meetings and workflows such as Microsoft Teams, SharePoint, etc.
Ability to maintain appointments and meeting schedule; provide materials and data which will facilitate accurate and precise decision-making for which contractor is responsible for including meetings and conferences
Ability to manage logistical support for various meetings and activities critical to business operations
Ability to independently resolve calendar appointment conflicts as appropriate while understanding priorities

Responsibilities

Provide time keeping services for DVP in accordance with CDC policies and procedures, DVP standard operating procedures, and technical guidance provided by the CDC’s Contracting Officer’s Representative (COR).
Manage all domestic and international DVP travel processes from initiation of travel authorizations to completion of travel and voucher processing.
Complete in-processing and out-processing tasks assigned to Program Assistants in the Systems for NCIPC Administrative Processes (SNAP) for new and departing staff.
Function as the point of contact for all DVP operational services, including ordering and distributing supplies, managing mail, maintaining office equipment and handling administrative services.
Provide meeting support for recurring and one-time meetings hosted by DVP staff.
Develop documents for DVP based on provided content, using Microsoft Office Suite (Word, PowerPoint, or Excel).
Manage calendars for division senior leadership, exercising utmost discretion and sharing information on a need-to-know basis.
Maintain federal records that support government operations based on the CDC Records Management Policy.