Program Assistant

STRIDES TORONTO • Toronto, ON

7d • CA$26 - CA$30 • Onsite

About The Position

This is an existing vacancy for a full-time contract Program Assistant for Healthy Babies Healthy Children (HBHC) and Community Action for Prenatal and Child Health Program (CAPCHP). The Program Assistant provides a broad range of administrative support to the respective program staff and management, as well as a high level of customer service, which ultimately contributes to high-quality services received by clients and families served by the programs.

Requirements

• Post-secondary education in Business or Office Administration.
• 2 or more years of administrative experience.
• Intermediate level computer and database skills, specifically MS Office – Word, Excel
• Awareness of the role of inclusion, diversity, equity, and accessibility (IDEA) in the workplace and within the community being served by the position.
• An understanding of anti-black racism, anti-oppressive/anti-racism perspective in the context of the social determinants of health.
• Ability to recognize and identify situations where incidents of imbalance of power and privilege may occur and can result in possible negative impacts.
• A Vulnerable Sector police check
• A positive police check does not automatically disqualify an applicant for a position with Strides Toronto. The Police Check will be reviewed and evaluated for the purpose of making a decision on suitability for employment in relation to the specific duties and responsibilities of the position being filled.

Nice To Haves

• Certificate or Diploma in MS Office Specialist or Office Technology would be an asset.
• Standard First Aid & CPR Certification is an asset.
• Functional computer and client information system knowledge.
• Fluency in another language(s), including sign language.

Responsibilities

• Provide administrative support that ensures the program teams have the training, tools, and resources required to enable the delivery of service and meet client, family and program needs.
• Liaise with clients, service providers and partner agencies to ensure client information is complete and processed accurately.
• Create and maintain electronic records for the programs supported, ensuring system data and documents are checked for accuracy and completeness, and are filed/ stored or entered/ uploaded to the appropriate physical location or database(s).
• Ensure confidentiality of records is maintained and meet the required level of security access (i.e., password protect/encryption) per the Organizational or Program guidelines.
• May provide coverage for Receptionist during breaks, meetings and extended absences, to ensure a client friendly, welcoming approach to clients and other visitors to the organization through answering phone calls, responding to inquiries and receiving clients and visitors that arrive at reception.
• May provide back-up coverage to other department Program Assistants as directed pending need and availability.
• Assist in maintaining a clean, organized office environment that is welcoming and safe for guests.
• Receive and sign for program deliveries and inform appropriate Manager or staff.

Benefits

• Generous paid time off (Vacation, Sick days)
• Access to employee perks and discounts
• Opportunities for growth and professional development.
• Equitable and inclusive environment where diverse team members and clients can thrive.
• Collaborative and supportive Senior Management Team.
• High standards for performance, client outcomes, and implement best practices, which are demonstrated through our accreditation with the Canadian Centre for Accreditation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree