Assistant, Programs

Alzheimer's Association®•Newton, MA

3d•$27 - $32•Onsite

About The Position

The Program Assistant supports local program staff in meeting Chapter goals and program performance metrics. The role provides administrative support for volunteer-led outreach and community engagement, manages volunteer intake and records, supports data collection and reporting, and assists with mission activities and events. The position also provides occasional support to development activities and the chapter’s administrative operations. It is office-based in Newton or Worcester, Massachusetts, with travel sometimes required, and is based on a 37.5-hour workweek.

Requirements

High school diploma required.
At least 3 years of administrative experience in a fast-paced environment.
Excellent data-management and administrative skills.
Customer-focused attitude and ability to organize, prioritize, and schedule multiple priorities while meeting deadlines.
Ability to communicate effectively with volunteers, staff, and community organizations.
Ability to independently manage projects and data-entry volunteers and report outcomes effectively.
High level of integrity, diplomacy, and initiative.
Ability to work effectively with diverse populations.
Knowledge of CRM databases.
Ability to work some evenings and weekends as required.
Office-based position; travel is sometimes required.

Nice To Haves

Associate’s degree or equivalent experience in business administration, data management, or a related field preferred.
Experience working with volunteers is a plus.

Responsibilities

Support volunteer-led outreach, community engagement, and information sharing for Community Education Programs, Community Conferences, Community Tabling, Community Awareness Champions, Community Action Networks, and Support Groups.
Manage inventory and distribution of care, support, and volunteer materials.
Provide technical support for program webinars.
Create flyers and ensure volunteers and community partners have promotional materials from BrandMuscle to promote programs.
Ensure timely and accurate data collection in applicable software and systems, including ALZMAT, PVC, and Walk Central.
Supervise and provide technical assistance to data-entry volunteers and other mission volunteers managing community activities.
Maintain accurate volunteer records in PVC and Program Volunteer Impact Dashboards.
Assist program leads in monitoring quantitative and qualitative Chapter and volunteer impact data to support growth in the number of unduplicated individuals receiving Care & Support programs.
Oversee grant-related reporting as needed.
Assist with planning, development, and implementation of mission activities and events.
Support scheduling, venue coordination, and event-material preparation.
Provide technical assistance for virtual mission activities and events.
Provide occasional support for volunteer-led revenue activities, committee meetings, and information sharing for Walk to End Alzheimer’s and Do What You Love teams.
Support Chapter administrative operations, including mailings, sorting incoming mail, processing donations, and providing backup support for the Office Manager when needed.