Assistant, Programs

Alzheimer's Association Careers • Newton, MA

2d • Onsite

About The Position

The Program Assistant supports local program staff in meeting Chapter goals and program performance metrics. The role provides volunteer intake and administration, program and office support, and occasional assistance to the development team. It supports volunteer-led outreach, community engagement, educational and awareness programs, conferences, support groups, and related events. The position also maintains program and volunteer data, supports grant reporting, and helps coordinate in-person and virtual activities. Additional duties include administrative support for revenue activities and chapter operations, including mailings, incoming mail, donation processing, and backup support for the Office Manager.

This is a full-time, office-based position based in Newton or Worcester, Massachusetts, with travel sometimes required. The schedule is based on 37.5 hours per week, and some evening and weekend work is required. The role is non-exempt, Grade 303, and reports to the Vice President, Programs and Community Engagement. The stated good-faith hourly range is $27.00–$32.00.

Requirements

• High school diploma required.
• At least 3 years of administrative experience in a fast-paced environment.
• Excellent data management and administrative skills.
• Customer-focused attitude and the ability to organize, prioritize, and schedule multiple priorities and meet deadlines.
• Ability to communicate effectively with volunteers, staff, and community organizations.
• Ability to manage projects and data-entry volunteers independently and report outcomes effectively.
• High level of integrity, diplomacy, and initiative.
• Ability to work effectively with diverse populations.
• Ability to work some evenings and weekends as required by the job.

Nice To Haves

• Associate’s degree, or equivalent experience, in business administration, data management, or a related field.
• Experience working with volunteers.
• Knowledge of CRM databases.

Responsibilities

• Provide administrative support for volunteer-led outreach, community engagement, and information sharing across Community Education Programs, Community Conferences, Community Tabling, Community Awareness Champions, Community Action Networks, and Support Groups.
• Manage inventory and distribution of care and support materials and volunteer materials.
• Provide technical support for program webinars.
• Create flyers and ensure volunteers and community partners have promotional materials from BrandMuscle to promote programs.
• Ensure timely and accurate data collection in applicable software and systems, including ALZMAT, PVC, and Walk Central.
• Supervise and provide technical assistance to data-entry volunteers and other mission volunteers managing community activities.
• Maintain accurate volunteer records in PVC and Program Volunteer Impact Dashboards.
• Assist program leads in monitoring quantitative and qualitative chapter and volunteer impact data to support growth in the number of unduplicated individuals receiving Care & Support programs.
• Oversee grant-related reporting as needed.
• Assist with planning, development, and implementation of mission activities and events.
• Support scheduling, venue coordination, and event-material preparation.
• Provide technical assistance for virtual mission activities and events.
• Provide occasional administrative support for volunteer-led revenue activities, committee meetings, and information sharing for Walk to End Alzheimer’s and Do What You Love teams.
• Support chapter administrative operations, including mailings as needed, sorting incoming mail, processing donations, and providing backup support for the Office Manager.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Flexible spending accounts
• Short- and long-term disability insurance
• Life insurance
• Long-term care insurance
• Tuition reimbursement
• Generous paid time off
• 12 annual holidays
• Paid Family Leave
• Annual Cultural & Heritage Day of the employee’s choosing
• Volunteer Day of the employee’s choosing
• 401(k) retirement plan
• For full-time employees, an annual School Visitation Day and an Elder Care Facility Day of their choosing

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED