Program Assistant

PCI Professional Services • Atlanta, GA

42d • Hybrid

About The Position

The Program Assistant provides comprehensive programmatic, administrative, and operational support to the Division of Violence Prevention (DVP) within the National Center for Injury Prevention and Control (NCIPC). The role supports day-to-day mission execution by coordinating program activities, managing administrative operations, and enabling effective communication, scheduling, and reporting across internal and external stakeholders. This position serves as a key contributor to maintaining operational efficiency, supporting leadership decision-making, and ensuring compliance with federal policies, procedures, and systems.

Requirements

• Minimum of 2–4 years of relevant experience supporting programmatic or administrative functions in a federal or large organizational environment.
• Prior experience supporting federal agencies; CDC experience strongly preferred.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and collaboration platforms such as Microsoft Teams and SharePoint.
• Demonstrated experience with federal administrative systems (e.g., timekeeping, travel, onboarding, or conference management systems) strongly preferred.
• Strong written and oral communication skills with the ability to prepare professional documents and correspondence.
• Ability to conduct internet-based research and gather information to support program needs.
• Strong organizational and time management skills with the ability to manage multiple priorities simultaneously.
• Ability to work independently while collaborating effectively in team environments.
• Strong attention to detail and accuracy in data, documentation, and reporting.
• Ability to handle sensitive information with discretion, including Personally Identifiable Information (PII).
• Professional communication skills with the ability to interact with leadership and external partners.
• Ability to resolve scheduling conflicts and prioritize competing demands effectively.
• Problem-solving mindset with the ability to proactively identify and resolve administrative and operational challenges.
• Must be eligible to obtain and maintain a Public Trust (Tier 2) clearance.

Nice To Haves

• Bachelor’s degree in public health, business administration, management, or a related field.

Responsibilities

• Provide programmatic and administrative support across division-wide activities, serving as a flexible resource to support multiple teams and business functions.
• Manage timekeeping processes, including collection, review, reconciliation, and guidance on federal time and attendance systems and policies.
• Coordinate domestic and international travel, including preparation, submission, tracking, and reconciliation of travel authorizations and vouchers in accordance with federal regulations.
• Execute in-processing and out-processing activities for staff using CDC administrative systems and workflows.
• Serve as a point of contact for operational services, including supply management, equipment coordination, mail distribution, and facility requests.
• Submit and manage requests across federal administrative systems (e.g., travel, timekeeping, training, conference approvals, visitor access, and onboarding systems).
• Provide logistical and technical support for meetings, including scheduling, room coordination, virtual platform setup, material preparation, and note-taking.
• Develop, format, and edit program documents, reports, presentations, and correspondence using Microsoft Office tools.
• Collect, compile, and organize program data and information to support reporting, tracking, and decision-making.
• Maintain and manage leadership calendars, including scheduling meetings, resolving conflicts, tracking RSVPs, and coordinating across stakeholders.
• Maintain records and ensure compliance with federal records management policies and retention requirements.
• Coordinate and track program activities, events, and communications in internal planning systems and forecasting tools.
• Communicate professionally with internal and external stakeholders, demonstrating discretion, diplomacy, and confidentiality.
• Provide surge support and backup coverage for other program assistants as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level