Program Assistant, Bronx

Westhab Inc.•New York, NY

5d•Onsite

About The Position

Westhab seeks a program assistant to support the operation of the Emergency Housing Apartment program (EHAP). This role is crucial for managing facility census, resident information, and administrative tasks to ensure the smooth functioning of the program.

Requirements

At least 2 years’ experience in customer service or clerical related position.
Strong word processing skills.
Ability to learn new databases with ease.
Excellent oral and written communication.
Pleasant disposition.
Good customer service skills.

Nice To Haves

Associates degree preferred.
Fluency in Spanish is highly desirable.

Responsibilities

Manages, tracks, and reports facility census.
Ensures accessibility to program staff by continuous knowledge of their whereabouts.
Maintains demographic and other needed information regarding residents for use in census management and statistical reporting through ClientTrack HMIS and other databases.
Greets all residents and visitors reporting to administration and directs them appropriately.
Maintains accurate records, prepares reports and facilitates the flow of necessary paperwork throughout the facility.
Ensures all correspondence is handled appropriately.
Assists with ordering office supplies and maintaining office inventory.
Provides administrative support to facilities staff as directed.
Coordinates donation deliveries and maintains donation “wish list” of needed items.
Performs administrative duties such as typing reports, letters, memos, and flyers.
Handles phones, faxes, copies, scans, and reservations for meeting rooms.
Ensure the office bulletin boards are updated with employment/training opportunities and apartment listings on a weekly basis.
Other duties as assigned.