Administrative Operations Assistant -Bronx

AHRC NYC•New York, NY

5d•Onsite

About The Position

AHRC NYC is looking to hire an Administrative Operations Assistant (AOA) for their Family and Clinical Services program in the Bronx. The AOA position involves a variety of routine administrative functions in support of the day-to-day operations of a work unit. Under direct supervision, the Administrative Operations Assistant performs entry-level administrative activities for a work unit; performs data entry; processes forms and requisitions; maintains recordkeeping; organizes and files information; prepares routine reports and correspondence; responds to requests for information; provides general office assistance; and conducts receptionist duties.

Requirements

H.S. Diploma or G.E.D. plus 1 - 3 years of related work experience or an AA or BA degree plus 6 months to 1 year of related work experience, or an equivalent combination of education and experience.
Must have basic computer skills including experience with and knowledge of Microsoft Word, Excel, and Outlook.
Must have the ability to input and process information into agency-specific computer databases (e.g. Ev3, Workplace, Great Plains, CMHC).
Must exhibit good administrative skills and knowledge of office procedures and practices, filing systems, and proper telephone and e-mail etiquette.
Must have the ability to follow directions and perform a variety of recordkeeping and administrative activities with speed and accuracy.
Must have the ability to understand and carry out verbal and written instructions.
Good interpersonal and communication skills are required.
Must be able to communicate effectively and tactfully in both verbal and written form.
Must be able to establish and maintain effective working relationships with those contacted in the performance of required duties.

Nice To Haves

Experience working in a non-traditional workplace, such as one with individuals with developmental disabilities, is preferred.

Responsibilities

Perform a wide variety of administrative support activities: open and distribute mail and faxes; type correspondence; screen telephone calls; greet visitors; schedule appointments; order supplies; organize and maintain paper and electronic files; and respond to information requests.
Perform a wide variety of recordkeeping activities: prepare and maintain records, logs and filing system pertaining to area(s) of responsibility; check, verify, and file a variety of materials into appropriate file systems.
May perform a wide variety of operational support activities: record and verify information related to department, programs, attendance, personnel and/or payroll records; receive, review, and verify documents, records, and forms for accuracy, completeness, and conformance to applicable rules, regulations, policies, and procedures; prepare and update routine reports and spreadsheets.
May prepare and process invoices in Workplace and reconcile petty cash.
May receive and process information of a confidential nature; ensures such information is maintained in strict confidentiality.
Assist other support staff with assigned functions as needed; perform related duties as required.