Administrative Operations Assistant -Bronx

AHRC NYC•Bronx, NY

4d•Onsite

About The Position

AHRC NYC is seeking an Administrative Operations Assistant (AOA) for their Family and Clinical Services program in the Bronx. This role involves performing routine administrative functions to support the day-to-day operations of a work unit. The AOA will handle entry-level administrative tasks, data entry, processing forms, maintaining records, organizing files, preparing reports, responding to information requests, providing general office assistance, and performing receptionist duties.

Requirements

H.S. Diploma or G.E.D. plus 1 - 3 years of related work experience OR an AA or BA degree plus 6 months to 1 year of related work experience, or an equivalent combination of education and experience
Basic computer skills including experience with and knowledge of Microsoft Word, Excel, and Outlook
Ability to input and process information into agency-specific computer databases (e.g. Ev3, Workplace, Great Plains, CMHC)
Good administrative skills and knowledge of office procedures and practices, filing systems, and proper telephone and e-mail etiquette
Ability to follow directions and perform a variety of recordkeeping and administrative activities with speed and accuracy
Ability to understand and carry out verbal and written instructions
Good interpersonal and communication skills
Ability to communicate effectively and tactfully in both verbal and written form
Ability to establish and effective working relationships with those contacted in the performance of required duties

Nice To Haves

Experience working in a non-traditional workplace, such as one with individuals with developmental disabilities

Responsibilities

Open and distribute mail and faxes
Type correspondence
Screen telephone calls
Greet visitors
Schedule appointments
Order supplies
Organize and maintain paper and electronic files
Respond to information requests
Prepare and maintain records, logs, and filing systems
Check, verify, and file a variety of materials
Record and verify information related to department, programs, attendance, personnel, and/or payroll records
Receive, review, and verify documents, records, and forms for accuracy, completeness, and conformance to applicable rules, regulations, policies, and procedures
Prepare and update routine reports and spreadsheets
Prepare and process invoices in Workplace and reconcile petty cash
Receive and process information of a confidential nature, ensuring strict confidentiality
Assist other support staff with assigned functions as needed
Perform related duties as required