Temporary Program Assistant

City of Philadelphia • Philadelphia, PA

3d • Onsite

About The Position

The SCSEP Program Assistant will provide administrative support, assist with participant enrollment and orientation, track participant progress, and ensure the overall smooth operation of the SCSEP program. This role is also responsible for administrative support for MCOA and effective management of the office. This role will provide support and guidance to older adults in association with MCOA.

Requirements

• High School diploma or equivalent required
• 2-3 years or more of experience in workforce development, social services and working with older adults
• Effective oral and written communication
• Strong organizational and communication skills
• Ability to maintain effective working relationships and develop partnerships
• Ability to adapt quickly and excellent problem-solving skills
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Teams, etc.)

Nice To Haves

• associate’s degree or higher in human services, public administration or a related field
• relevant experience may substitute for education
• Experience in program administration, or office management is preferred

Responsibilities

• Assist with the recruitment, intake, and eligibility verification process for SCSEP participants
• Schedule and confirm appointments for program participants, and supervisors.
• Prepare event materials for in-services, orientation, and recertifications.
• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
• Greet visitors and handle their inquiries and direct them to the appropriate people according to their needs.
• Manage and update paper and electronic records of program activities
• Advocate for the needs of older adults and raise awareness of available resources in MCOA.
• Perform additional duties as assigned for MCOA.

Benefits

• Unlimited FREE public transportation all year long through SEPTA’s Key Advantage program
• 8 weeks of paid parental leave
• Comprehensive health coverage for employees and their eligible dependents
• Wellness program offers eligibility into the discounted medical plan
• Paid vacation, sick leave, and holidays
• Generous retirement savings options
• Public Service Loan Forgiveness program eligibility
• Tuition Discounts and Scholarships (10% to 40% savings)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED