Program Assistant (Casual)
About The Position
Yee Hong Centre for Geriatric Care (Yee Hong) is a recognized leader in senior care, dedicated to providing exceptional, culturally inclusive services that enhance the well-being of older adults. With a strong reputation for excellence in long-term care, community programs, and aging-in-place initiatives, Yee Hong is committed to supporting seniors in living with dignity, independence, and the best possible quality of life. At the core of its mission is a focus on compassionate, person-centered care tailored to the unique needs of diverse communities. Yee Hong is one of the foremost providers of culturally appropriate senior care in the country, delivering high-quality resident experience and care to Chinese and other Asian seniors since 1994. The organization operates 805 long-term care beds and 308 seniors’ apartment units, with an additional 224 long-term care beds opening in a new home by June 2026. In addition, Yee Hong offers four campuses of managed care, a hospice residence, and a wide range of community-based senior and caregiver support services. Through this comprehensive network, the organization serves more than 15,000 individuals annually across the Greater Toronto Area. Program Assistant - Casual Core Function: Under the direction of the Program Manager/Program Coordinator, plans or participates in the planning of appropriate activities and providing high quality services to clients of the Day Program.
Requirements
- Diploma in Social Work or Social Services, health sciences, activation, or equivalent
- Experience in geriatric rehabilitation is essential
- Excellent customer service skills
- Ability to work independently and contribute effectively as a team player
- Computer literacy in Microsoft Office Suite
- Recent certification in C.P.R.
- Recent satisfactory Police Vulnerable Sector Screen result
- Fluency in English and ability to converse in Chinese
- Must be able to work across different Yee Hong sites as needed
- Successful applicants must provide a recent satisfactory vulnerable sector police reference check and medical clearance certificate.
Responsibilities
- Under the overall direction of the Senior Coordinator/Program Coordinator, participates in the planning of appropriate activities for clients of the program
- Implements and ensures smooth operation of the activities in a safe, hygienic and supportive environment
- Provides timely and appropriate crisis intervention or behaviour management and ensures that the clients' physical, social and emotional needs are appropriately met
- Provides timely and appropriate support/information and referral/placement/outreach to clients/volunteers (as appropriate) to ensure that the clients/volunteers' social/ recreational/development needs are appropriately met
- Works closely with client and caregiver in ensuring appropriate design of care plan/program plan and ongoing monitoring of plan
- Ensures appropriate assessment, placement, matching and support for volunteers
- Provides effective guidance, training and support to the volunteers in the program
- Maintains up to date and accurate files, records and statistics on the program
- Maintains accurate record of fees and expenditures
- Complies with risk management policy for health and safety and infection control
- Keeps up-to-date with developments and best practices in the field
- Other duties as assigned
Benefits
- Competitive total compensation package
- Multi-employer pension plan
- Professional development opportunities
- Ongoing learning and development
- Employee education assistance program
- Award winning corporate culture
- Safe, inclusive and supportive work environment
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What This Job Offers
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
1-10 employees
