Administrative Assistant - Casual

Park Place Seniors Living•City of Spruce Grove, AB

5d•Onsite

About The Position

Copper Sky Seniors Community is seeking a Casual Administrative Assistant to provide coverage for vacations, sick leave, medical leave, and other staffing absences. This position offers flexibility and the opportunity to work in a TYPE B Supportive Living Environment. The Administrative Assistant is responsible for supporting the Site Leader and ensuring the smooth operation of the administrative functions within the Park Place Home. This will may include all or some of the following responsibilities depending on the size of the home and may be combined with another role in the home. This role involves welcoming visitors, managing financial transactions, handling calls and emails, and maintaining records. The Administrative Assistant plays a key role in promoting a positive working relationship with residents, families, and co-workers.

Requirements

High school graduation or equivalent; certification in health care office management preferred.
Minimum of 2 years of recent related experience or equivalent combination of training and experience.
Strong customer service skills and experience working with seniors preferred.
Intermediate computer skills, including Outlook, Word, and Excel.
Prior work or volunteer experience working with seniors is preferred.
Equivalences may be considered.
Must be an individual who enjoys working in a fast-paced setting.
Good verbal and written communication skills are essential.
Must be able to maintain a high degree of accuracy under stress.
Must have excellent time management skills and the ability to meet deadlines.
Ability to communicate fluently in English, both verbally and in writing.
Demonstrated organizational, communication, and conflict resolution skills required.
Must be able to establish and maintain cooperation with all personnel and maintain harmonious relations with clients and families.
Physical ability to carry out the duties of the position.
Must be able to work in many varied stressful situations.
Must be able to work independently and as part of a team.
Ability to operate related equipment.
Must have a Criminal Records check completed.
Uses safe work procedures.
Promotes health and safety policy and awareness.
Makes safety suggestions.
Reads OHS minutes posted.
Responsible to take every reasonable precaution to protect the safety of Residents, self, other employees, and the public.
Reports any near miss, injury, accident, or equipment damage to supervisor immediately and completes required reports.
Corrects and/or reports unsafe conditions.
Sets a good example.

Nice To Haves

certification in health care office management preferred
experience working with seniors preferred
Prior work or volunteer experience working with seniors is preferred

Responsibilities

Greets and welcomes visitors, confirms they are on the designated visitor list, and ensures they meet the proper policies and procedures.
Answers, directs, and responds to phone calls and queries.
Handles incoming and outgoing mail, orders office supplies, and manages the shipping and receiving of supplies.
Puts together move-in packages and inputs Resident Move-in Data on PointClickCare (PCC) including contact information.
Maintains accurate and current records, including resident and tenant statistics.
Provides support for special events in the Home.
Clerical duties including filing and word processing (e.g. typing minutes), sorting and distributing incoming and outgoing mail.
Orders office supplies, including for printers, fax machines, photocopier, etc.
Develops, updates and maintains all lists (e.g. emergency employee fan-out telephone list, Residents list).
Books visitor’s suite as applicable, distributes and collects keys and collects, accounts for and deposits funds into bank.
Responsible for Residents’ trust accounts; paying bills, requests for cash, reconciliation, bank deposits, statement electronic documentation.
Billing of accommodation charges and other charges as per the Move-in agreement. May also support leadership and residents with move-in processes, paperwork and financial set-up.
Receives cheques and/or cash payments and provides receipts.
Prepares and mails monthly resident and tenant pre-authorized payment information slips.
Prepares and mails annual tax forms and accommodation or rent change letters.
Uploads and codes accounts payable invoices on Beanworks.
Supports payments in the general store or tuck shop as well as for bus tickets and stamps.
Participates in meetings, takes minutes, and assists with training programs.
Arranges Tours and supports visitors to rout the building.
Maintains strict confidentiality of information gained as a result of the employment relationship.
Demonstrates an awareness of accident and injury prevention.
Adheres to safe work practices and procedures.
Promotes and fosters our positive workplace culture and workplace Health and Safety Program for a safe environment for co-workers, Residents, families, visitors, and volunteers.
Responsible for maintaining self-wellness and reduced absenteeism.
Promotes, encourages, and demonstrates excellent customer relations and consistently shows courtesy, caring, understanding, compassion, and respect for Residents, Families, Visitors, co-workers, and Volunteers.
Performs other related duties as assigned.