Program Assistant (Casual)

The Salvation Army Canada and Bermuda Territory•Hamilton, ON

4d•Hybrid

About The Position

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here. Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Requirements

Casual work schedule based on program need.
Will be required to work at both program locations.
Requires ability to lift/move 10–19 kg and perform physical tasks including bending, twisting, and reaching.
Travel between program locations (<10%) may be required.

Nice To Haves

PSW or SSW qualification

Responsibilities

Provide personal care in accordance with established care plans and policies within the scope of a PSW or SSW.
Support client activities, social engagement, and therapeutic goals through recreation and structured programs.
Maintain accurate documentation of care and client observations.
Respond to client needs promptly and with compassion.
Promote client-centered care and communicate changes in client status to appropriate staff.
Support toileting, hygiene, and skin care based on individual needs.
Ensure timely documentation of personal care provided.
Follow assigned toileting schedules to promote dignity and prevent skin breakdown.
Assist during meals (e.g., cutting food, opening packaging, feeding when necessary) while respecting dietary restrictions.
Record and report meal intake and related concerns.
Maintain safe, respectful mealtime environments.
Assist with meal orders in line with clients’ dietary needs and preferences.
Perform various tasks to support kitchen and dining room operations for meal service.
Facilitate or assist with planned group and individual activities.
Prepare and tidy program environments, supporting accessibility and engagement.
Support online and virtual program delivery as needed.
May be assigned administrative or coordination tasks such as intake, incident reporting, documentation, and transportation scheduling.
May be designated to administer medications with appropriate documentation and training.
Participate in maintaining a safe, clean, and supportive environment.
Complete incident and health & safety reports as required.
Actively promote teamwork and a positive workplace culture.
Support orientation and mentoring of new staff, students, and volunteers.
Maintain professional communication and respectful collaboration with all team members.
Ensure responsible use of supplies and program resources.
Receive and document payments or donations following salvation army protocols.
Participate in performance reviews, professional development, and ongoing training.
Adhere to the employment standards act and human rights code as applicable.
Demonstrate understanding of and compliance with Salvation Army policies and procedures.