Program Assistant (WIC) – Bilingual Preferred

Catawba County Government•Hickory, NC

2d•Onsite

About The Position

Catawba County Public Health is seeking a Program Assistant for the Women, Infants, and Children (WIC) Program. This role involves engaging directly with community members, collecting and verifying information to confirm eligibility for the WIC program, and assisting in managing a continuous caseload of WIC participants. The ideal candidate is detail-focused with excellent accuracy and computer proficiency.

Requirements

Associate’s degree in Human Services, Medical Office, or Business Administration and 1 year of clerical experience, preferably in a public health or medical office; OR High school diploma or GED equivalent and 3 years of clerical experience, preferably in a public health or medical office
Proficiency in Microsoft Word, Excel, and electronic data entry
Strong communication and interpersonal skills, including the ability to work with diverse populations
High level of accuracy and attention to detail
Ability to interpret local, state, and federal guidelines and regulations for use in carrying out daily job responsibilities
Ability to lift up to 50 pounds occasionally to assist children and 20 pounds more frequently, which could include supplies, etc.

Nice To Haves

Bilingual fluency in English and Spanish

Responsibilities

Interview clients to determine eligibility for the WIC program
Issue electronic food benefits
Answer phones and schedule appointments for current and potentially eligible applicants
Educate clients on how to use electronic food benefits and participate in the program following the Federal Guidelines of the WIC program
Ensure accurate data entry and paper documentation
Offer nutrition education during interim visits as appropriate
Weigh and measure women, infants, and children, and complete finger sticks