Program Assisstant - Outreach

L.A. Family Housing Corporation•Los Angeles, CA

3d•$22•Onsite

About The Position

LA Family Housing is a leading non-profit agency in Homeless Services and Real Estate Development. With 40 years of experience and 17,000+ people’s lives changed each year, we know what it takes to end homelessness. We take tremendous pride in the emergence of our staff as national leaders in innovation, best practices, and policy within housing production and homeless services. Join the fight to end homelessness and make a difference in people’s lives at LA Family Housing! The Program Assistant is responsible for handling administrative responsibilities for LAFH’s Programs teams. Program Assistant duties and responsibilities involve providing administrative support to ensure efficient operation of the office, including but not limited to: preparing reports; supporting managers and employees through a variety of tasks related to organization and communication; and being responsible for confidential and time sensitive material. This role should be familiar with a variety of the field's concepts, practices, and procedures, and have an ability to effectively communicate via phone and email, ensuring that all duties are completed accurately and delivered with high quality and in a timely manner. This position requires a high level of technological proficiency, organizational efficiency, and a willingness to be a member of a team. Multi-tasking while maintaining complex schedules and managing administrative support, is essential in this position. The Program Assistant should be resourceful, a good problem solver, and organized.

Requirements

Fluent in English required; fluent in Spanish preferred
Typing, numeric keypad, and computer skills (e.g. Excel, Word)
Excellent verbal and written communication skills; strong organizational skills
Ability to manage time effectively and meet deadlines
Team player with customer service orientation
Maintain and execute confidential information according to HIPAA standards
Obtain and maintain CPR/First Aid Certification
Ability to pass post-offer Tuberculosis (TB) clearances
High School Diploma or GED
At least one (1) years of administrative/clerical experience

Nice To Haves

Fluent in Spanish preferred

Responsibilities

General office management
Tracks and submits reimbursements and payment requests to Finance
Assists with audit preparation as needed
Provides quality customer service to guests when covering the front desk, and responds to questions and requests for information
General reception tasks, including answering and directing phone calls, relaying messages when necessary
Supports staff with data entry by tracking all daily participant activity logs
Provides updates and reconciliation as needed of staff self-reported productivity from daily logs and generated Homeless Management Information System (HMIS) reports
Reviews and reconciles all vehicle/mileage logs for the LAFH vehicles assigned to LAFH Outreach Teams
Sorts mail of Outreach participants and coordinating with Outreach staff for participant mail distribution.
Organizes and schedules appointments and meetings as requested
Generates email, correspondence memos, letters, and faxes
Assists in the preparation of regularly scheduled reports as needed
Supports staff with meeting preparation
Maintains program office supplies and orders additional supplies as needed
Additional tasks, projects, and responsibilities as assigned by supervisor