Program Assistant - Housing

Access: Supports for Living•Monticello, NY

2d•Onsite

About The Position

This role provides essential administrative and operational support to ensure the program runs smoothly and efficiently. The Program Assistant will support leaders and the team, troubleshoot and answer questions regarding the program, maintain program files and binders, create meeting minutes for weekly case reviews, be responsible for program purchase orders, accept and track rent from program participants, and assist with vetting new participants.

Requirements

Strong clerical and organizational skills with the ability to multitask effectively
Proficiency in Microsoft Office Suite and general computer systems
Strong written and verbal communication skills with the ability to work independently with limited supervision
Demonstrated problem-solving skills and sound judgment in a professional setting
Ability to understand and follow program regulations and take direction from multiple stakeholders
Quick learner who proactively seeks clarification and asks questions to build knowledge
Ability to identify and engage subject matter experts to support assigned responsibilities
Energetic, outgoing, creative, and personable professional demeanor
Prior experience providing administrative and/or program support in an office, social services, housing, or human services environment
Experience maintaining organized filing systems, program records, and official documentation, including both physical binders and electronic files
Experience preparing meeting minutes, reports, and other formal documentation for team meetings or case reviews
Experience handling financial and administrative processes such as purchase orders, payments, and tracking participant rent or fees
Familiarity with client intake processes, including screening, vetting, and onboarding participants
Experience troubleshooting program-related issues and responding to inquiries from staff, leadership, and program participants
Experience preparing monthly reports and consistently meeting deadlines
Ability to manage multiple responsibilities simultaneously while maintaining accuracy, confidentiality, and attention to detail