Program Assistant - Housing

Access SupportsMiddletown, NY
Onsite

About The Position

This role provides essential administrative and operational support to ensure the program runs smoothly and efficiently.

Requirements

  • Strong clerical and organizational skills with the ability to multitask effectively
  • Proficiency in Microsoft Office Suite and general computer systems
  • Strong written and verbal communication skills with the ability to work independently with limited supervision
  • Demonstrated problem-solving skills and sound judgment in a professional setting
  • Ability to understand and follow program regulations and take direction from multiple stakeholders
  • Quick learner who proactively seeks clarification and asks questions to build knowledge
  • Ability to identify and engage subject matter experts to support assigned responsibilities
  • Energetic, outgoing, creative, and personable professional demeanor
  • Prior experience providing administrative and/or program support in an office, social services, housing, or human services environment
  • Experience maintaining organized filing systems, program records, and official documentation, including both physical binders and electronic files
  • Experience preparing meeting minutes, reports, and other formal documentation for team meetings or case reviews
  • Experience handling financial and administrative processes such as purchase orders, payments, and tracking participant rent or fees
  • Familiarity with client intake processes, including screening, vetting, and onboarding participants
  • Experience troubleshooting program-related issues and responding to inquiries from staff, leadership, and program participants
  • Experience preparing monthly reports and consistently meeting deadlines
  • Ability to manage multiple responsibilities simultaneously while maintaining accuracy, confidentiality, and attention to detail

Responsibilities

  • Provide administrative and project support to leaders and team
  • Trouble shooting and answering questions regarding program
  • Maintains office/Program files, including Program binders
  • Create meeting minutes for weekly case review
  • Be responsible for program purchase orders
  • Accept and track rent from program participants
  • Assist with vetting of new participants

Benefits

  • Benefits Package
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