Temporary | Program Assistant - Family Resource Center

University of Notre Dame•Notre Dame, IN

3d•Onsite

About The Position

The Family Resource Center (FRC) is hiring a highly motivated temporary on-call staff member to work in the department. We are looking for an individual who is customer-service and team-oriented to represent the FRC and the University to campus visitors and members of the Notre Dame family. Overall, this position is structured to be highly collaborative and service-oriented, and we are seeking an individual who can balance administrative tasks with creative programming and active community engagement. This position is a twelve-month position at 18 hours per week. Typical hours: August through May (academic year), Monday - Thursday 12 pm - 4 pm and Fridays 12 pm - 2 pm, June and July (summer months) Tuesday - Thursday 11 am-5 pm.

Requirements

3 years of experience in programming-related or administrative work.
As a representative of the Family Resource Center, must be able to effectively and courteously interact with students, spouses, student-families, staff, faculty, and visitors to the Family Resource Center.
Must be people-oriented and be able to problem-solve with little direction.
Must be self-motivated, respect confidentiality, and be able to work independently.
Be knowledgeable of the University of Notre Dame resources, campus life, and activities.
Have the ability to prioritize and handle events and tasks as they occur.
Proficient in Google Applications - Gmail, Google Sheets, Google Docs, etc.
Must be able to support Notre Dame’s Catholic mission and teachings.

Nice To Haves

Bachelor's Degree (preferred).

Responsibilities

Serve as frontline staff, greeting visitors and answering inquiries via phone or in person.
Being a role model for the FRC expectation of offering welcoming hospitality.
Help to ensure the safety and well-being of students, spouses, and guests using the facility.
Maintain the membership and newsletter database
Help the Program Director in hiring and training FRC student employees, temp employees and Senior Fellows.
Content Creation: Designing flyers, writing posts and authoring the newsletter
Platform Management: Managing a multi-channel social strategy including WhatsApp, Instagram, and Facebook.
Serve as the moderator of the FRC WhatsApp groups.
Outreach: Assist with on-campus activities representing the FRC
Work with the Program Director and Grad Life Program Coordinator to create social and educational initiatives.
Ensures compliance with all University of Notre Dame and Family Resource Center policies or students, spouses, families and guests.
Organize event logistics such as purchasing supplies, making room reservations, and coordinating event staffing.
Act as a flexible resource for the Program Director on special assignments.
May be asked to provide coverage during non-traditional hours, including evenings and weekends, to accommodate events planned by the FRC.