Program Assistant, Day Program (Casual)

Yee Hong Centre For Geriatric Care•Mississauga, ON

2d•Hybrid

About The Position

Yee Hong Centre for Geriatric Care (Yee Hong) is a leader in senior care, providing exceptional, culturally inclusive services. They offer long-term care, community programs, and aging-in-place initiatives, focusing on compassionate, person-centered care for diverse communities. Yee Hong has been a provider of culturally appropriate senior care since 1994, operating long-term care beds, seniors' apartment units, campuses of managed care, a hospice residence, and various community-based senior and caregiver support services across the Greater Toronto Area, serving over 15,000 individuals annually. The Program Assistant (Casual) role, under the direction of the Program Manager/Program Coordinator, is responsible for planning and participating in activities and providing high-quality services to clients of the Day Program.

Requirements

Diploma in Social Work or Social Services, health sciences, activation, or equivalent.
Experience in geriatric rehabilitation is essential.
Excellent customer service skills.
Ability to work independently and contribute effectively as a team player.
Computer literacy in Microsoft Office Suite.
Recent certification in C.P.R.
Recent satisfactory Police Vulnerable Sector Screen result.
Fluency in English and ability to converse in Chinese.
Must be able to work across different Yee Hong sites as needed.

Responsibilities

Participates in the planning of appropriate activities for clients of the program.
Implements and ensures smooth operation of the activities in a safe, hygienic and supportive environment.
Provides timely and appropriate crisis intervention or behaviour management and ensures that the clients' physical, social and emotional needs are appropriately met.
Provides timely and appropriate support/information and referral/placement/outreach to clients/volunteers (as appropriate) to ensure that the clients/volunteers' social/ recreational/development needs are appropriately met.
Works closely with client and caregiver in ensuring appropriate design of care plan/program plan and ongoing monitoring of plan.
Ensures appropriate assessment, placement, matching and support for volunteers.
Provides effective guidance, training and support to the volunteers in the program.
Maintains up to date and accurate files, records and statistics on the program.
Maintains accurate record of fees and expenditures.
Complies with risk management policy for health and safety and infection control.
Keeps up-to-date with developments and best practices in the field.
Other duties as assigned.