Program Assistant - Adult Education (Grant-Funded)

HCC • Houston, TX

7h • Onsite

About The Position

This position is responsible for facilitating the processes and operations of the assigned program or area. The Program Assistant will serve as a point of contact for the assigned program/area, providing program information and assistance to potential and current students, college staff, campus managers, site staff, and the general public via telephone, emails, and in person. The role involves maintaining internal department documents and files with confidentiality, processing and maintaining program records including timely and accurate data entry of personal student information, attendance, assessment scores, and other required information. Additionally, the position will pre-register program and/or in-service participants, assist with registration at in-services and large professional development events, and aid with student recruitment through attendance at community outreach events. The assistant will also prepare and disseminate student registration/orientation publications, assist with student registration/orientation and/or professional development sessions (including securing room reservations, materials preparation, online registration, and other related activities), and compile data from various sources to design and produce reports as needed. Support duties for instructors include making copies, student attendance follow-up, preparing student sign-in/out logs, and administering student assessments. The role also involves maintaining various department records, inventory of supplies, and assisting with end-of-semester class close-out. Other duties, tasks, and assignments as required will also be performed.

Requirements

• High School Diploma or equivalent required
• 2 years progressive secretarial experience required
• Valid Texas Driver License
• MS Office Programs
• Information Management Systems
• Must be able to perform all job requirements with or without reasonable accommodations
• remain in a stationary position during shift
• move items weighing up to 25 pounds
• position self to operate job equipment
• apply established protocols in a timely manner
• Must access, input and retrieve information from technology devices
• communicate with others to accomplish job requirements

Nice To Haves

• Higher education experience preferred
• Bilingual (English/Spanish) preferred

Responsibilities

• Serve as point of contact for the assigned program/area.
• Provide program information and assistance to potential and current students, college staff, campus managers, site staff and the general public via telephone, emails and in person.
• Maintain internal department documents and files; maintain confidentiality of verbal and written students and staff information records.
• Process and maintain program records including timely and accurate data entry of personal student information, attendance, assessment scores and other required information.
• Pre-register program and/or in-service participants, as well as assist with registration at in-services and large professional development events.
• Assist with student recruitment through attendance at community outreach events.
• Prepare and disseminate student registration/orientation publications as appropriate.
• Assist with student registration/orientation and/or professional development sessions including securing room reservations, materials preparation, on-line registration and other related activities.
• Compile data from a variety of sources and design, and produce reports as needed.
• Assist instructors with support duties including making copies, student attendance follow-up, preparing student sign in/out logs and administering student’s assessment.
• Maintain various department records, inventory of supplies.
• Assist with end of semester class close-out.
• Perform other duties, tasks and assignments as required.

Benefits

• Promotes opportunities for their professional growth and development
• Provides a positive working and learning environment that encourages involvement, innovation, and creativity

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED