Program and Outreach Associate

CHARLES CO PUBLIC LIBRARY • La Plata, MD

8d • $29 - $36 • Hybrid

About The Position

Under the direction of the Program and Outreach Manager, the Program and Outreach Associate/Librarian works with the Community Engagement Department, Branch Managers and other library staff on all aspects of adult, teen, and children’s programming, exhibitions and events; assists in the planning, development, and implementation of programs; facilitates internal communications necessary for successful execution of programs; and enhances community partnerships through outreach efforts; handles and coordinates planning, development, and participates in outreach efforts.

Requirements

• Ability to gain thorough knowledge of Charles County Public Library’s policies and procedures.
• Ability to act as a representative of Charles County Public Library to the public.
• Possesses a high level of attention to detail and organizational skills
• Strong public relations and public speaking skills as it relates to working with staff, customers, and vendors.
• Ability to master youth and adult programming activities.
• Knowledge of electronic resources, including the Internet and database information management.
• Ability to operate relevant computer systems, and standard office equipment.
• Ability to operate library vehicles as needed.
• Ability to utilize new technology as it relates to the job.
• Understanding of underserved communities and outreach.
• Ability to market library services in the community.
• Ability to work evenings, weekends and at other branches and locations as needed.
• HS Diploma plus 6 years of related experience including coordinating Library, educational or similar public programming; or Bachelor’s Degree plus 2 years of experience as described above; or Master’s in Library Science (MLS) degree.
• Strong working knowledge of Google Business Suite including: sheets, docs, forms, advanced calendar functions, email, shared drives, etc.
• Successful work experience in a role that required a high level of attention to detail, time management, accuracy, and organizational skills.
• If a Bachelor’s degree is attained, the Library Associate Training Institute (LATI) must be completed within two years (Grade 111) and maintained; OR, if MLS is attained, Professional Librarian Certification must be obtained within six months of eligibility, and maintained to comply with Maryland State Department of Education requirements (Grade 112).
• Most possess and maintain a valid drivers license and be insurable.
• Equivalent combination of relevant experience and training or education may be considered.

Nice To Haves

• If a Bachelor’s degree is attained, the Library Associate Training Institute (LATI) must be completed within two years (Grade 111) and maintained; OR, if MLS is attained, Professional Librarian Certification must be obtained within six months of eligibility, and maintained to comply with Maryland State Department of Education requirements (Grade 112).

Responsibilities

• Works closely with, and to support, the Program and Outreach Manager on all aspects of programming and outreach.
• Provides a consistently high level of service to others by assisting with requests, or locating appropriate resources for the request.
• Works closely with, and to support, the Program and Outreach Manager on the purchasing, tracking and follow through on ordering processes for materials for CCPL programs and outreach.
• Assists with the coordination and facilitation of adult and youth programming, exhibitions, events and outside program presenters, including planning and development.
• Performs and assists with the coordination and facilitation of a variety of outreach duties and takes the Library experience into the community, serving those who do not have direct access to the library.
• Assists with circulation tasks including shelving, checkouts, issuing cards, renewals, and holds at the Charles County Detention Center (CHDC) library branch.
• Works collaboratively across CCPL departments to conduct or coordinate joint programming and outreach.
• Checks the event listings on the CCPL event calendar to ensure that accurate and appealing program information is shared.
• Assists with scheduling programming and outreach activities and events.
• Maintains awareness of trends in youth services and issues affecting youth.
• Reviews program survey feedback on a regular basis and shares feedback and recommendations on programs to Program and Outreach Manager and Associate Director of Community Engagement.
• Participates in planning for the county with input from staff and other stakeholders.
• Assists in developing strategic partnerships and serves as a liaison to community agencies serving children, adults and special populations.
• Assists with collecting and analyzing statistical information and prepares regular reports for the Branch Managers, Community Engagement department and Library Executive Director.
• Researches and modifies ways to evaluate programs and services to garner the most accurate information.
• Collects data to prepare reports; maintains program records and evaluates outcomes.
• Makes recommendations based on outcomes.
• Assists in the development of programming and outreach policies and procedures.
• Works at different locations throughout the CCPL system and service area as needed.
• Attends meetings and participates in committees and organizations that further the Library’s mission and goals.
• Professionally represents the library at community and organizational events that further the Library’s missions and goals.
• Fulfills or maintains continuing education requirements and stays current with Library developments.
• Performs other duties as assigned.

Benefits

• The Charles County Public Library extends equal opportunity to all qualified staff members and applicants for employment without respect to race, color, religion, national origin, ancestry, LGBTQ+ status, veteran status, sex, age, disability, or any other protected class under the law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level