Winter Village Ice Rink Program and Facility Attendant

City of Hillsboro • Or 97124, OR

7h • Onsite

About The Position

Winter Village offers a unique opportunity to engage with community members while supporting a fun and active seasonal program. Program and Facility Attendants support the day-to-day operation of the outdoor ice rink. You’ll work in a fast-paced, customer-focused environment and may rotate among several roles, including cashier, waiver attendant, skate checkout attendant, ice monitor, and safety monitor. You’ll need to be comfortable working on the ice and helping maintain a safe, positive environment for skaters.

Requirements

• Customer service skills and a welcoming approach.
• Ability to work effectively as part of a team.
• Ability to communicate clearly and respond to customer needs.
• Comfort working on ice and in an active recreation environment.
• Ability to learn and follow safety procedures, policies, and rink rules.
• Ability to remain calm and respond appropriately to changing situations.
• Ability to work a regular, predictable schedule.
• High School Diploma or GED and one year of related experience; OR An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position.
• Weekend availability is required.

Nice To Haves

• Enjoy working with people, can adapt quickly in a busy environment, and are comfortable taking on different responsibilities throughout your shift.

Responsibilities

• Check in skaters and assist with registrations.
• Process payments for walk-up skaters.
• Provide skate rentals and maintain rental skates.
• Troubleshoot on-site technology and assist patrons with questions.
• Ensure required safety waivers are completed.
• Maintain and repair the ice between skating sessions.
• Regularly patrol the ice and ensure rink rules are followed.
• Monitor and manage crowds on and off the ice.
• Assess customer needs and respond appropriately to emergency situations.
• Work collaboratively across different rink roles and support other operational needs as assigned.

Benefits

• Bilingual pay incentives
• Wellness reimbursements
• Free Employee TriMet annual Hop pass
• SHARC and Hidden Creek Community Center recreation access for you and your immediate family
• Paid time off to volunteer in the community through Hillsboro Helps
• Ongoing professional development and training opportunities
• A supportive workplace that values work/life balance and employee wellness

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED