Ice Rink Attendant - Winter

Auberge Collection•Aspen, CO

2h•Onsite

About The Position

Create a warm, safe, and memorable skating experience in Hotel Jerome’s courtyard rink. You’ll greet guests, size and fit skates, supervise the ice, support special activations, and uphold safety, service, and brand standards.

Requirements

Prior guest-facing role required
Must be able to stand/walk for long periods
Must be able to lift/push/pull up to 40 lbs
Must be able to work outdoors in winter conditions
Able to work evenings, weekends, school holidays, and peak periods.

Nice To Haves

Rink/ice, recreation, ski, or hospitality experience preferred
Friendly, calm under pressure, clear communicator; comfortable enforcing safety rules.
CPR/First Aid preferred (or willing to obtain).

Responsibilities

Welcome guests, manage queues, verify waivers, process payments, and explain rink rules, schedules, and capacity limits.
Size, fit, and sanitize skates/helmets; assist with lace-up and adjustments; issue skate aids as needed.
Monitor ice conditions and guest behavior; pace sessions; enforce rules with confidence and courtesy.
Respond to slips/falls; provide basic first aid and complete incident reports; escalate to Security/Manager as needed.
Perform light ice maintenance between sessions (shovel/squeegee/edging).
Set and reset the rink deck (benches, mats, signage, queue stanchions) and maintain clear 5-ft egress around the perimeter.
Track inventory; sanitize and rack skates/helmets; sharpen skates per schedule; flag repairs/defects.
Support holiday activations, family sessions, and private rentals.
Operate POS; reconcile session counts and cash/charge summaries; maintain opening/closing checklists and logs.