About The Position

The Program and Communications Manager coordinates graduate and undergraduate program operations and creates communications that inform, engage, and connect students, faculty, alumni, and campus partners. The position supports students, program administration, assessment and reporting, recruitment and engagement activities, and communications across digital and other channels. The role is part-time at 28 hours per week.

Requirements

  • Firm commitment to the mission of BYU.
  • Bachelor’s degree in higher education administration, communications, business, or a related field, or equivalent education and experience.
  • 1–3 years of relevant experience in higher education, program administration, student services, or communications.
  • Strong organization, attention to detail, and written and verbal communication skills.
  • Ability to manage deadlines, maintain accurate records, work with routine data, and collaborate with others.
  • Good judgment and discretion when handling sensitive information.
  • Ability to learn university policies, systems, and digital communication tools.
  • Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend to be hired and remain in a BYU position. All employees must abide by the university’s Honor Code and Dress & Grooming Standards and are expected to support and contribute to the university’s academic and religious missions.

Nice To Haves

  • Experience with academic programs, admissions, student services, or advising support.
  • Familiarity with academic records, degree requirements, or graduation processes.
  • Experience with websites, email marketing, social media, events, or recruitment.
  • Basic photography, graphic design, or video editing skills.

Responsibilities

  • Coordinate graduate and undergraduate operations, including admissions, student records, scheduling, catalog updates, student services, and graduation processes.
  • Answer routine questions from prospective and current students and connect them with appropriate campus resources.
  • Track graduate assistantships, scholarships, awards, and contracts with the Business Manager.
  • Coordinate assessment, accreditation, unit review, and reporting; analyze student and program data to identify trends and improvements.
  • Plan onboarding, orientation, recruitment, events, and student engagement activities.
  • Create and maintain website, newsletter, email, social media, and recruitment content, including student, faculty, research, and alumni stories.
  • Coordinate communications from content gathering through drafting, proofreading, scheduling, and publishing approved materials.
  • Support multimedia content, outreach, and fundraising initiatives; track engagement metrics and coordinate with campus partners.

Benefits

  • BYU automatically contributes 8% to its 401(k) at no cost to the employee; if the employee contributes 5%, BYU adds an additional 4% (rehire eligibility may differ).
  • Employee assistance program available to the employee and all members of their household.
  • Tuition benefits after two years.
  • Access to athletic facilities.
  • Access to the library.
  • Free on-campus parking.
  • Free UTA passes for the employee, spouse, and qualified dependents.
  • Discounts at the BYU Store and for many BYU events.
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