Program and Communications Manager (part-time, 28 hours/week)

Brigham Young University • Provo, UT

1d • $21 - $27

About The Position

The Program and Communications Manager coordinates graduate and undergraduate program operations and creates communications that inform, engage, and connect students, faculty, alumni, and campus partners. The position supports students and academic programs through admissions and student-record processes, scheduling, student services, assessment, recruitment, events, and graduation activities. It also develops and coordinates digital and other communications, supports outreach and fundraising initiatives, and tracks engagement metrics.

Requirements

• Firm commitment to the mission of BYU.
• Bachelor’s degree in higher education administration, communications, business, or a related field, or equivalent education and experience.
• 1–3 years of relevant experience in higher education, program administration, student services, or communications.
• Strong organization, attention to detail, and written and verbal communication skills.
• Ability to manage deadlines, maintain accurate records, work with routine data, and collaborate with others.
• Good judgment and discretion when handling sensitive information.
• Ability to learn university policies, systems, and digital communication tools.

Nice To Haves

• Experience with academic programs, admissions, student services, or advising support.
• Familiarity with academic records, degree requirements, or graduation processes.
• Experience with websites, email marketing, social media, events, or recruitment.
• Basic photography, graphic design, or video editing skills.

Responsibilities

• Coordinate graduate and undergraduate operations, including admissions, student records, scheduling, catalog updates, student services, and graduation processes.
• Answer routine questions from prospective and current students and connect them with appropriate campus resources.
• Track graduate assistantships, scholarships, awards, and contracts in coordination with the Business Manager.
• Coordinate assessment, accreditation, unit review, and reporting; analyze student and program data to identify trends and opportunities for improvement.
• Plan onboarding, orientation, recruitment, events, and student engagement activities.
• Create and maintain website, newsletter, email, social media, and recruitment content, including stories about students, faculty, research, and alumni.
• Coordinate communications from gathering content through drafting, proofreading, scheduling, and publishing approved materials.
• Support multimedia content, outreach, and fundraising initiatives; track engagement metrics and coordinate with campus partners.

Benefits

• BYU retirement contributions: an automatic 8% contribution at no cost to the employee; BYU adds an additional 4% if the employee contributes 5%. Rehires may qualify for different retirement plans.
• Employee assistance program available to the employee and all members of their household.
• Tuition benefits after two years.
• Access to athletic facilities and the library.
• Free on-campus parking.
• Free UTA passes for the employee, spouse, and qualified dependents.
• Discounts at the BYU Store and for many events at BYU.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level