Program Analyst

Defense Information Systems Agency•Letterkenny Army Depot, PA

About The Position

This position is recruited under 10 USC 1599f into the Cyber Excepted Service (CES) and does not convey eligibility for conversion to the Competitive Service. It supports the mission of U.S. Cyber Command and is in the Professional Work Category at the Entry/Developmental Work Level within the CES Occupational Structure. The position is located in the DISA Enterprise Integration and Innovation Center, Business Support Office. The Program Analyst provides guidance and support for the government travel program, including the Defense Travel System (DTS) and Government Travel Card program. The role also serves as a Government Purchase Card holder, maintaining the records, justifications, and paperwork needed for an auditable record of expenditures. The analyst supports clients and customers by assessing needs, providing information or assistance, resolving problems, and delivering quality service. The role also serves as a Contract-Level Contracting Officer Representative (COR) and maintains the required COR certification. Management may select at either the GG-05 or GG-07 grade. A promotion opportunity to the target position may be available without further competition when the selectee is eligible and recommended by management, but promotion is not guaranteed. Telework availability depends on mission requirements and supervisory determination. The position may require access to classified information and a favorable suitability review and security clearance. It is subject to DoD 8140 qualification requirements: Foundational Qualifications within 9 months and Residential Qualification requirements overall within 12 months.

Requirements

Must be a U.S. citizen.
Males born after December 31, 1959, must be registered for or exempt from Selective Service.
Must receive a favorable suitability review and security clearance if required for access to classified information; continued security eligibility is a condition of employment.
Complete DoD 8140 Foundational Qualifications within 9 months and Residential Qualification requirements within 12 months.
For GG-05, have at least one year of qualifying experience in administrative support, customer service, attention to detail, or entering/verifying routine financial, procurement, or administrative data; qualifying experience may include paid or unpaid work, volunteer work, and military service.
For GG-07, have at least one year of qualifying experience in travel-program guidance and support, transaction processing and auditable file maintenance, contract tracking or compliance support, coordinating administrative suspense actions, or resolving complex customer inquiries and building stakeholder relationships.
Describe qualifying experience and/or selective placement factors in the resume; qualifications must be met within 30 days after the announcement closing date.
Submit transcripts when using education to substitute for qualifying experience; qualifying education must be from an accredited college or university recognized by the U.S. Department of Education.
Foreign education used to meet qualification requirements must be evaluated by the National Association of Credential Evaluation Services.
Complete an OGE Form 450, Confidential Financial Disclosure Report, within 30 days of appointment.
Submit to urinalysis before appointment or placement if selected for a drug-testing-designated position.

Responsibilities

Provide guidance and support on the government travel program, including DTS and the Government Travel Card program.
Ensure coordination, accuracy, adequacy, and timeliness of suspense items.
Serve as a Government Purchase Card holder and process and maintain records, justifications, and paperwork needed for auditable records of expenditures.
Assess client and customer needs; provide information or assistance, resolve problems, and meet expectations while providing quality service.
Maintain high ethical standards, uphold organizational integrity, and act in a trustworthy manner.
Serve as a Contract-Level Contracting Officer Representative (COR) and maintain required COR certification.