Program Analyst

Veterans Health Administration • Lakewood, CO

1d • Hybrid

About The Position

Serves as a Program Analyst within the Contracts Management and Performance (CMP) Directorate of Integrated External Networks (IEN) and supporting initiatives and projects through communication with contractors, field facilities, and others within the Agency to define and analyze healthcare issues and/or trends. The incumbent will monitor issues and risks relating to claims processing, clinical documentation, care coordination activities and others needs based on changes within healthcare.

Requirements

• Must be a U.S. Citizen to apply for this job.
• Must complete all required steps in the process.
• Requires an online assessment.
• Selective Service Registration is required for males born after 12/31/1959.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Will be required to serve a 1-year probationary period or 2-year trial period.
• Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11.
• One year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization.
• Collecting and organizing program or operational data for healthcare or administrative analysis.
• Identifying basic trends or issues in workload, performance, claims, or contract activities.
• Monitoring contract or program performance and resolves routine issues using established policies.
• Supporting quality or process improvement activities by validating data and documenting workflows.
• Tracking project tasks, updating status information, and coordinating communications with partners.
• Preparing reports, summaries, or presentations following established formats and guidelines.

Nice To Haves

• Experience in healthcare operations and/or managed care operations.

Responsibilities

• Develops, maintains, and executes tasks related to project management necessary for the assessment and analysis of project assignments.
• Administers and integrates the work of assigned project team members from different organizations for assigned projects, to include scheduling, tracking progress, providing project and task status updates to project team members and management, and adhering to due dates and other requirements.
• Responsible for project delivery and keeping management informed of on-going progress up and to completion.
• Evaluates programs against short- and long-range strategic objectives, as set forth by management.
• Conducts data analyses, data validations, and program analyses to assess the efficiency and effectiveness of processes within CM, as well as any other contract.
• Quantitatively and qualitatively analyzes and evaluates the effectiveness of wider IEN operations in meeting established goals and objectives.
• Leverages a structured methodology to determine root cause of complex program issues, while keeping management informed of progress, outcomes, and thoughtful recommendations to enhance the program overall.
• Analyzes workload trends against established Key Performance Indicators (KPIs), identifying where irregularities are found which may need further investigation to determine anomalies between expected and actual goals, to include thoughtful rationale and independent decision-making.
• Conducts analyses, interpreting and analyzing data, providing predictive modeling, and other efforts, to include process flow mapping, artifacts creation/updates, data management, and monitoring performance metric dashboards, to present results to management, educate internal Contracts Management staff, to include supervisory staff.

Benefits

• A career with the U.S. government provides employees with a comprehensive benefits package.
• As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed