Program Analyst

The State Bar of California•San Francisco, CA

6h•Hybrid

About The Position

The Office of Research and Statistics (ORS) is seeking a curious, flexible researcher and analyst for its San Francisco office, with up to four remote days per week. The role centers on conducting data analysis and research to support the State Bar's regulatory, discipline, admissions, and other core functions, as well as building dashboards and reports that inform day-to-day operations and Board-level decisions. The ideal candidate will have proficiency in at least one analytical coding language (Stata, Python, or R) and working familiarity with SQL. Experience with BI tools such as Power BI or Tableau is preferred. Above all, the State Bar is looking for someone who is eager to learn, brings a positive attitude, and thrives when juggling multiple projects across a variety of subject areas.

Requirements

Bachelor’s degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position.
Two (2) years of experience in data collection and evaluation, research or performance or financial analysis, grant compliance in a public sector, legal or nonprofit environment, or equivalent.
Proficiency in at least one analytical coding language (Stata, Python, or R).
Working familiarity with SQL.
Knowledge of operations, services, and activities of the assigned program, departmental programs, policies, procedures, and terminology.
Knowledge of codes and regulations as related to assigned program responsibility.
Knowledge of principles of data analysis and research tools.
Knowledge of problem identification, analysis and evaluation.
Knowledge of problem solving and conflict resolution methods and techniques.
Knowledge of computer information systems, including personal computer applications, word processing and spreadsheet programs.
Knowledge of principles of effective writing and verbal presentation.
Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar.
Knowledge of computerized information and database recordkeeping systems.
Ability to apply the policies and practices of a department.
Ability to review and analyze complex qualitative and quantitative data.
Ability to audit records and accurately gather, record, and evaluate data; analyze and interpret information and adopt effective courses of action.
Ability to operate modern office equipment including computer hardware, software, and internet and web-based applications.
Ability to make fine visual distinctions upon proofreading written documents and viewing information on a computer screen.
Ability to compile data and prepare narrative and statistical reports.
Ability to appropriately respond to requests and inquiries from the public, State Bar members, or other departments.
Ability to communicate clearly and concisely, both orally and in writing.
Ability to establish and maintain effective interpersonal relationships at all organizational levels as well as with the public.
Ability to maintain the confidentiality of information.

Nice To Haves

Experience with BI tools such as Power BI or Tableau is preferred.

Responsibilities

Performs professional work in support of State Bar programs and services within the various State Bar divisions/units, as assigned, involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures.
Research information by identifying, locating and extracting relevant data in order to obtain sufficient, valid and reliable data for analysis and decision making purposes.
Reviews processes and maintains program transactions, records, and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research.
Participates in a variety of complex and detailed programmatic responsibilities involving problem solving.
Evaluates program effectiveness by comparing outcomes to goals to determine whether to take corrective actions or recommend modification to processes and procedures.
Performs research into program and quality control regulations and procedures; prepares reports on findings; identifies problems of non-compliance; recommends corrective action regarding discrepancies.
Conducts audits to determine if there are program inconsistencies or non-compliance.
Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation.
May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job.