Program Analyst

Veterans Health Administration • Columbia, SC

5d • Onsite

About The Position

This position serves as a Program Analyst assigned to the Geriatric and Extended Care Service (GEC), working directly for the Administrative Officer for GEC. The primary purpose is to provide broad administrative support to the GEC program, a complex, high-visibility service comprised of multiple disciplines and programs. The GEC Chief reports directly to the Chief of Staff.

The position oversees Program Support Assistants performing administrative auditing and vouchering for payment of invoices for outpatient authorized and unauthorized medical claims for Home and Community Based Programs. The role also supports program and project studies through data and statistical reporting, and checks completed work for compliance with established instructions, procedures, methods, standards, and deadlines.

The work schedule is Monday through Friday, 7:30 a.m. to 4:00 p.m. This is not a virtual position. The position is described by PD10533O and PD10532O. Promotion to the full performance level may be available without further competition when regulatory, qualification, and performance requirements are met; selection at a lower grade does not guarantee promotion. Recruitment and relocation incentives and permanent change of station are not authorized.

Requirements

• U.S. citizenship is required.
• Meet the applicable qualifications for GS-7 or GS-9 by the announcement closing date of November 12, 2026.
• For GS-7, either one year of specialized experience equivalent to GS-5, or one full year of graduate-level education or superior academic achievement.
• For GS-9, either one year of specialized experience equivalent to GS-7, a master's or equivalent graduate degree, two full years of progressively higher-level graduate education leading to such a degree, a related LL.B. or J.D., or a qualifying combination of specialized experience and education beyond a bachelor's degree.
• Specialized experience for GS-7 may include knowledge of management and organization theory and administrative practices and procedures, including communication, delegation of authority, filing systems, and records storage.
• Specialized experience for GS-9 may include reviewing data and applying it to ensure timely follow-up and action-plan development and closure, and knowledge of policies, directives, and standard operating procedures.
• Current or former Federal employees subject to time-in-grade rules must meet the applicable requirement by the announcement closing date: 52 weeks at GS-5 for GS-7, or 52 weeks at GS-7 for GS-9.
• Submit an SF-50 demonstrating time-in-grade eligibility when applicable.
• Complete the application, questionnaire, and required online assessment.
• Male applicants born after December 31, 1959, must be registered with Selective Service.
• Selected applicants must complete a background/security investigation and online onboarding and provide acceptable identification for pre-employment requirements.
• Participation in the seasonal influenza vaccination program is required for Department of Veterans Affairs Health Care Personnel.
• Serve a one-year probationary period or two-year trial period, as applicable.
• Submit transcripts if education is used to qualify; qualifying education must be from an accredited institution recognized by the U.S. Department of Education. Foreign education requires a certificate of foreign equivalency with the transcript.

Responsibilities

• Oversee Program Support Assistants performing administrative auditing and vouchering for payment of invoices related to outpatient authorized and unauthorized medical claims for Home and Community Based Programs.
• Distribute and balance workloads among employees according to workflow and job specialization, ensuring timely and equitable completion.
• Monitor work status and progress and make day-to-day adjustments based on established priorities; seek supervisor assistance for unusual problems.
• Estimate and report expected completion times, maintain records of work accomplishments and time expended, and prepare production reports when requested.
• Instruct employees in specific tasks and job techniques and provide written instructions, reference materials, and supplies.
• Assist with planning, review, and reporting of data and statistical results from program or project studies.
• Spot-check work that does not require review and review other completed work for compliance with instructions, work sequence, procedures, methods, and deadlines.
• Amend or reject work that does not meet established standards and refer questions outside the standards or performance-standard problems to the supervisor.

Benefits

• Federal employees and their families have access to a comprehensive federal benefits package; specific benefit eligibility depends on position type, and applicants are directed to contact the hiring agency for details.
• VA may offer newly appointed federal employees credit for job-related non-federal experience or active-duty uniformed military service when determining annual leave accrual; this must be requested and approved before appointment and is not guaranteed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level