Program Analyst

U.S. Pacific Fleet•Bremerton, WA

About The Position

The Program Analyst serves in the Production Resources Department of PSNS and IMF. The position investigates and reports accidents, near misses, and other unplanned events associated with naval vessel maintenance and repair; conducts problem-resolution meetings; and plans, develops, coordinates, and oversees problem-resolution and process-improvement programs for Code 900. The analyst gathers and evaluates program-performance data, identifies trends and non-compliance, recommends corrective actions, and supports continuous improvement and department-level audit responses. The role collects, reviews, evaluates, analyzes, and categorizes Quality Performance System (QPS) data and other records, including deficiency reports, discrepancy logs, audit action records, rework reports, and inspection verification reports. It conducts compliance surveillance and studies of Quality Analysis (QA) operations, evaluates QA data collection, and recommends ways to improve program effectiveness and efficiency. The analyst maintains an organized data and records system, including records related to unplanned events, and prepares weekly, quarterly, yearly, and special assessment reports. The analyst serves as Critique Chairperson, facilitating investigations and critique team meetings, preparing shipyard and off-yard reports, and processing reports through final distribution. Critique work includes assembling event materials, developing timelines, Cause Maps and Process Maps, guiding causal analysis and corrective-action development, obtaining departmental concurrence, creating Consolidated Action Tracking System (CATS) items, providing information for QPS entry, and monitoring corrective-action completion. The position also advises workers and management on program requirements and coordinates with shops, Shop Superintendents, Process Managers, Resources Managers, Engineers, and Codes to support compliance and effective program coordination. The position requires work aboard ships, with occasional work in shipyard industrial areas, aboard naval ships, and in dry docks. It may involve an uncommon tour, including nights, weekends, and holidays, and may require overtime, night differential, or unusual duty hours.

Requirements

  • U.S. citizenship.
  • Must be determined suitable for federal employment.
  • Must participate in the direct-deposit pay program.
  • New Department of the Navy employees must successfully pass the E-Verify employment verification check.
  • Current federal employees applying for GS positions generally must meet the one-year time-in-grade requirement by the announcement closing date.
  • Males born after December 31, 1959, must be registered for Selective Service.
  • Must obtain and maintain an interim and/or final security clearance before entering on duty; failure to do so may result in withdrawal of the offer or removal.
  • GS-12: At least one year of specialized experience at or equivalent to GS-11 in federal service, or equivalent private- or public-sector experience, analyzing program-performance data to investigate trends and non-compliance, recommend changes or improvements, and develop administrative regulations to facilitate compliance with department programs.
  • GS-11: At least one year of specialized experience at or equivalent to GS-09 in federal service, or equivalent private- or public-sector experience, analyzing program-performance data to investigate trends and non-compliance, recommend changes or improvements, and develop procedures and guidelines to facilitate compliance with department programs.
  • For GS-11, qualifying graduate education may substitute for specialized experience: a Ph.D. or equivalent doctoral degree; three full years of progressively higher-level graduate education leading to a Ph.D. or equivalent; an LL.M. related to the position; or a qualifying combination of experience and graduate education. A transcript must be submitted when qualifying through education.
  • Some walking, standing, and carrying of lightweight articles is involved.
  • Must be able to work an uncommon tour, including nights, weekends, and holidays, to meet mission requirements; overtime or night differential and unusual duty hours may be required.

Responsibilities

  • Investigate and report accidents, near misses, and unplanned events associated with naval vessel maintenance and repair.
  • Conduct problem-resolution meetings and plan, develop, coordinate, and oversee problem-resolution programs for Code 900.
  • Gather, assess, and analyze data to determine program effectiveness and identify trends, indicators of non-compliance, and problem areas.
  • Coordinate process-improvement programs and investigate negative trends or non-compliance; recommend appropriate actions in support of program goals.
  • Use investigative and analytical techniques to gather process-performance data and evaluate departmental programs.
  • Collect, review, evaluate, analyze, and categorize QPS data, deficiency reports, discrepancy logs, audit action records, rework reports, and inspection verification reports.
  • Conduct program-compliance surveillance and plan, schedule, and conduct studies to recommend improvements to the effectiveness and efficiency of QA work operations and programs.
  • Analyze and validate QA data collection activities; recommend actions to resolve non-compliance and reverse adverse trends.
  • Review and evaluate other data sources as indicators of program performance and compliance; coordinate continuous process-improvement initiatives and department-level audit responses.
  • Enter data into and maintain an organized record-keeping/database system, and manage retention of records associated with unplanned events.
  • Prepare weekly, quarterly, yearly, and special program assessment reports.
  • Serve as Critique Chairperson; facilitate critique investigations and prepare and process shipyard and off-yard reports through final distribution.
  • Assemble event-related materials; develop timelines, Cause Maps, and Process Maps; produce critique and off-yard reports.
  • Facilitate critique team meetings to support thorough causal analysis and effective corrective actions, keeping meetings focused on objective analysis.
  • Coordinate with departments to obtain report-concurrence signatures, distribute reports, and generate CATS items for associated actions.
  • Provide information for QPS entry regarding problems identified in critique reports and validate corrective-action completion by monitoring and reviewing the CATS program.
  • Instruct and advise workers and management at all levels on program requirements, advocate for department programs, and implement policies established by higher levels.
  • Maintain liaison with shops, Shop Superintendents, Process Managers, Resources Managers, Engineers, and Codes to support coordination and compliance with program requirements.
  • Work aboard ships and occasionally in shipyard industrial areas, including naval ships and dry docks.

Benefits

  • Federal employees receive access to a comprehensive benefits package for themselves and their families; specific eligibility depends on position type, and applicants should contact the hiring agency for details.
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