Program Analyst

Veterans Health Administration•Lakewood, CO

23d

About The Position

This position supports the Program Management Office (PMO) through stakeholder outreach, program management, and day-to-day execution of operational activities. It supports the Department’s administrative management, which may include interpreting administrative policies, defining administrative requirements, and providing advice on related issues. The role coordinates Department goals and long-range communication and outreach plans aligned with Directorate and VFMP strategies; arranges annual goal-setting sessions; and coordinates outreach-plan development with other Departments and the PMO Director. The Program Analyst performs special and recurring assignments and projects, designing their scope and approach, identifying resources, and serving as a committee chairperson, project manager, or work-group member as appropriate. The position maintains tracking for Department assignments, initiatives, committee and work-group reporting, and weekly, monthly, quarterly, and annual reports. It facilitates collaboration among VFMP supervisors on crosscutting matters, analyzes complex and sensitive issues, develops recommendations and procedures, represents the Department at meetings, conferences, and site visits, and implements actions to improve Department operations or resources. Other duties may be assigned. The regular schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. Compressed or flexible scheduling may be available at management’s discretion. Ad hoc telework may be authorized. Virtual work may be authorized for current VA employees who are already subject to the return-to-in-person-work mandate in their current position; virtual work means working outside the original hiring duty station at a VA-owned or leased space. Return-to-office mandates require in-person work five days per week unless an exception or exemption is approved. Some travel may be required. The work is primarily sedentary.

Requirements

U.S. citizenship is required.
Complete all required application steps, including an online assessment.
Selective Service registration is required for males born after 12/31/1959.
For current Federal employees who held a GS grade within the past 52 weeks, meet the GS-12 time-in-grade requirement of 52 weeks at GS-11 and submit supporting SF-50 documentation.
Have one year of specialized experience equivalent to at least the next lower grade (GS-11).
Specialized experience includes using VHA and VFMP policies, regulations, and laws related to eligibility and claims processing.
Specialized experience includes developing presentations and briefings for leadership, peers, and external stakeholders.
Specialized experience includes working independently with project teams and organizations to achieve goals.
Specialized experience includes communicating information about VFMP programs to the public in plain language.
Specialized experience includes applying communication principles, methods, techniques, and practices.
Meet applicable background and security investigation requirements and complete the online onboarding process.
Participate in the seasonal influenza vaccination program as required for VA Health Care Personnel.
Serve a one-year probationary period or two-year trial period, as applicable.
Work is primarily sedentary; some travel may be required.

Responsibilities

Support stakeholder outreach, program management, and day-to-day operational activities for the PMO.
Support the Department’s administrative management, including interpreting administrative policies, defining requirements, and advising on related issues.
Coordinate Department goals and long-range communication and outreach plans in alignment with Directorate and VFMP strategies.
Arrange annual Department goal-setting sessions and coordinate development of the outreach plan with other Departments and the PMO Director.
Perform special and recurring assignments and projects; define project scope and approach, identify needed resources, and serve as a committee chairperson, project manager, or work-group member as appropriate.
Track Department assignments, ongoing initiatives, committee and work-group reporting, and weekly, monthly, quarterly, and annual reports.
Facilitate effective working relationships among VFMP supervisors on program management, escalations, outreach, and issue resolution.
Analyze complex and sensitive issues and develop recommendations or procedures to improve Department effectiveness.
Represent the Department at meetings, conferences, and site visits.
Implement actions designed to improve Department operations or resources.
Perform other duties as assigned.