Program Analyst

Veterans Health Administration•San Francisco, CA

9d•Onsite

About The Position

This position is with the Surgical Service at the San Francisco VA Health Care System in San Francisco, California. It provides advanced administrative, analytic, and application coordination support. The position is not virtual; the employee must live within or be willing to relocate within a commutable distance of the duty location. The role may be eligible for ad hoc telework. The analyst monitors and analyzes Surgical Service performance measures, compiles data into presentations, tracks reporting completion, oversees administrative programs, and develops standard operating procedures and correspondence. The position also evaluates operational needs, analyzes information and recommends or implements changes, supports ADPAC duties, and serves as a liaison with the Office of Information and Technology. Additional work includes coordinating credentialing and employee records, maintaining policies and procedures, and supporting space and equipment planning and procurement. The work schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. The work is sedentary and typically performed in an office setting, with occasional carrying of files, books, or papers, walking, standing, and bending. No special physical qualifications are required.

Requirements

Be a U.S. citizen.
Meet one of the qualification pathways: one year of specialized experience equivalent to at least the GS-07 grade level; qualifying graduate education; or an equivalent combination of experience and education.
Specialized experience must include relevant analytical and evaluative work concerning clinical program efficiency and effectiveness, quality improvement or performance planning, data collection and appraisal, reporting findings to management, planning and conducting studies or projects, recommending operating-program changes, and evaluating health care delivery systems or maintaining budget and fund-status information.
If qualifying through education, possess a master's or equivalent graduate degree, two full years of progressively higher-level graduate education leading to such a degree, or an LL.B. or J.D. in a related field.
Submit transcripts if education is used to qualify.
Complete the application, questionnaire, required online assessment, background/security investigation, and online onboarding steps.
Meet the Selective Service registration requirement if a male born after December 31, 1959.
Participate in the seasonal influenza vaccination program as Department of Veterans Affairs Health Care Personnel.
Serve a one-year probationary period.
Live within or be willing to relocate within a commutable distance of the duty location.

Responsibilities

Monitor and analyze Surgical Service performance measures using databases.
Compile data into PowerPoint presentations and track completion of performance-measure reporting to leadership.
Oversee administrative programs and develop standard operating procedures and correspondence.
Conduct studies and evaluate the operational needs of Surgical Service.
Review data, summarize information, and propose and implement changes based on findings.
Analyze correspondence from outside federal agencies.
Serve as an expert in Automated Data Processing Application Coordinator (ADPAC) duties and as a liaison between the service and the Office of Information and Technology.
Work with the Medical Staff Office to initiate credentialing paperwork.
Help maintain employee files and complete six-month evaluations.
Maintain Surgical Service policies and procedures.
Coordinate assignment and use of Surgical Service space with the Surgical Business Manager.
Conduct studies to identify the function of work areas and evaluate Surgical Service policies and procedures.
Work with an interior designer and IT to prepare and submit requests for new furniture and correspondence workstation installation.
Order equipment and maintain inventory.