Program Analyst

Veterans Health Administration • Washington, DC

12d

About The Position

The Program Analyst supports data analysis, product development, and operational needs for the Office of Analytics & Performance Integration (API), Veteran Support Service Center-Management Reporting (VSSC-M) section. The role develops internal operational tools, including Webhit and product satisfaction reporting, and tools that help leaders manage healthcare delivery and related business functions.

The analyst develops solutions through conceptual design, technical coding, data preparation, and tool development. The position designs, develops, tests, maintains, and supports products using Microsoft Business Intelligence Suite, Integration Services, Analysis Services, Reporting Services, Pyramid Analytics, and .NET applications, along with associated ETL activities for preparing data, applying business rules and quality assurance, and staging data for reporting. The analyst works with field and program-office stakeholders and product users, supports national data analysis and reporting, evaluates information from VA data systems, and makes recommendations. The role also produces analytical reports and studies for internal constituents, oversight bodies, and external stakeholders.

The work schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. Compressed or flexible scheduling may be available. Occasional, non-recurring ad hoc telework may be authorized. Virtual work may be authorized for current VA employees who meet the stated conditions; this is not a remote position. Return-to-office mandates are in effect, with in-person work required unless an exception or exemption is approved.

Requirements

• One year of specialized experience equivalent to at least GS-12 in the normal line of progression.
• Experience analyzing, designing, developing, testing, maintaining, and supporting products using Microsoft BI Suite, Integration Services, Analysis Services, Reporting Services, Pyramid Analytics, and .NET applications, including related ETL activities.
• Experience collaborating with field and program-office stakeholders and product users amid complex and competing activities.
• Experience independently designing and implementing data reporting systems, including SSRS reports, OLAP cubes and related front-end tools, or .NET applications for retrieving and displaying statistical data.
• Experience consulting with customers to understand needs, documenting requirements, and developing conceptual and technical solutions, including coding and data preparation.
• Experience ensuring the accuracy of information and producing analytical reports and studies for varied constituents and external stakeholders.
• Experience developing training materials, comprehensive documentation, or other end-user tools for data and reporting products.
• Applicants must have experience working with .NET applications within the last six months.
• U.S. citizenship is required.
• Current Federal employees and certain former Federal employees applying for a GS-13 position must meet the 52-week GS-12 time-in-grade requirement.
• Applicants must complete the required application, questionnaire, and online assessment.
• Selective Service registration is required for males born after December 31, 1959.
• Selected applicants must complete applicable background/security investigation and onboarding requirements.
• Participation in the seasonal influenza vaccination program is required for Department of Veterans Affairs Health Care Personnel.
• A one-year probationary period is required.
• No educational substitution is available at this grade level.

Responsibilities

• Develop conceptual and technical solutions, including coding, preparing data, and building tools to deliver high-standard initiatives.
• Analyze, design, develop, test, maintain, and support products using Microsoft Business Intelligence Suite, Integration Services, Analysis Services, Reporting Services, Pyramid Analytics, and .NET applications.
• Perform ETL activities to prepare data, apply business rules and quality assurance, and stage data for reporting.
• Collaborate with field and program-office stakeholders and users of developed products.
• Support national data analysis, data mining, reporting, and program development.
• Independently design and implement data reporting systems, including Reporting Services reports, OLAP cubes and front-end tools, and .NET applications that retrieve and display statistical data from VA databases and sources.
• Evaluate data from VA data systems and make recommendations.
• Produce analytical reports and studies for a broad range of constituents, including oversight bodies and external stakeholders.
• Ensure the accuracy of information and technical delivery, program ownership, accountability, and long-range strategic planning for assigned work.
• Develop training materials, comprehensive documentation, or other tools for end-users of data and reporting products.

Benefits

• Comprehensive federal employee benefits package; specific benefit eligibility and offerings depend on position type and should be confirmed with the hiring agency.
• Annual leave accrual may be credited for prior federal service if requested and approved before appointment; approval is not guaranteed.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed