Program Analyst

Transportation Security Administration•Springfield, VA

About The Position

This position is in the Transportation Security Administration (TSA), Department of Homeland Security, Human Capital, Talent Management, Position Management and Hiring Data Analytics Branch. The incumbent analyzes position management programs, systems, data, and business processes; identifies data-quality and procedural gaps; supports process and systems improvements; develops project plans and analytical products; and presents findings and recommendations to leadership and other stakeholders. The role evaluates program performance and recommends actions to address deficiencies, with work contributing to TSA operational programs and mission requirements.

Requirements

  • U.S. citizenship or U.S. national status.
  • Minimum age of 18 at the time of application.
  • Favorable background investigation and ability to obtain and maintain a Secret clearance.
  • Selective Service registration, if applicable.
  • One year of specialized experience at the SV-H or GS-12 level in Federal service, or equivalent experience in the private sector.
  • Experience analyzing organizational programs, systems, data, and business processes to identify inefficiencies, data-quality issues, procedural gaps, or other operational problems and recommend improvements.
  • Experience using automated data systems and analytical or visualization tools to compile, reconcile, analyze, track, and present large or complex datasets, including identifying trends, inconsistencies, and relationships across data sources.
  • Experience developing and implementing project plans or process-improvement initiatives, including documenting workflows, establishing milestones and deliverables, coordinating dependencies, and assessing results.
  • Experience preparing data visualizations, reports, briefings, or other analytical products that explain complex findings and recommendations to leadership, program officials, employees, or other stakeholders.
  • Meet the qualification requirements by the vacancy announcement closing date.

Responsibilities

  • Analyze and evaluate program areas to identify unsatisfactory progress and recommend courses of action to remedy deficiencies.
  • Review periodic progress reports, special reports, correspondence, and other information from government agencies, activities, and functional elements.
  • Apply qualitative and quantitative methods to assess programs and identify areas requiring special emphasis or improvement.
  • Analyze existing policies and practices for inconsistencies and recommend practical solutions.
  • Develop policies, procedures, and methods for the administrative management, control, and maintenance of assigned programs.
  • Formulate projects and recommend assessment criteria for evaluating TSA operational programs.
  • Communicate with internal and external managers and representatives of government agencies and private industries to obtain information, provide guidance on critical funding and program issues, and make recommendations affecting major programs.
  • Develop and implement project plans or process-improvement initiatives, document workflows, establish milestones and deliverables, coordinate dependencies, and assess results.
  • Prepare data visualizations, reports, briefings, and other analytical products explaining complex findings and recommendations to leadership, program officials, employees, or other stakeholders.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Long-term care insurance
  • Retirement plan
  • Thrift Savings Plan (similar to a 401(k))
  • Flexible Spending Account
  • Employee Assistance Program
  • Personal leave days
  • Paid federal holidays
  • Flexible work schedules may be available
  • Situational telework may be permitted
  • Tuition reimbursement
  • Transportation subsidies
  • Uniform allowance
  • Health and wellness programs
  • Fitness centers
  • Employee training and developmental opportunities
  • Disabled veteran leave for qualifying employees
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