Program Analyst

Veterans Health Administration • Battle Creek, MI

7d • Onsite

About The Position

The Battle Creek VA Medical Center is recruiting for a Program Analyst. The Program Analyst will function under the Community Care Service Line. The incumbent utilizes VSSC, Pyramid Analytics and other applications to perform sophisticated data analysis, including extracting data from internal and external databases, analyzing and interpreting complex data using basic statistical models, and designing and preparing user friendly reports. Utilizes the web-based software at an advanced level to rapidly digitize paper processes such as administrative processes. Serves as a resource to executive leadership for creating modules that have a service-wide impact on improving and streamlining processes in clinical and administrative services. Conducts independent research to develop an in-depth understanding of VA databases and data sources in order to retrieve and validate data and translates generally defined customer requirements into data analytics logic. Works with customers to fully define data and analysis requirement in order to accurately reflect requirements in analysis and reports. In the absence of documentation, researches VA data resources for development of in-depth understanding of how databases and reports are organized and the types of data available from them. Researches explanations for discrepancies between VA data sources. When necessary, establishes new data collection procedures for specific programmatic activities or for programmatic evaluations. Independently researches and obtains data from external sources for benchmarking and performance improvement activities. Contributes to the design and implementation of innovative approaches to health services delivery and organization based on findings. Evaluates achievement of objectives and performance measures based on findings.

Requirements

• Must be a U.S. Citizen to apply for this job.
• Must complete all required steps in the process, including application, questionnaire, and online assessment.
• Online assessment measures critical general competencies.
• Selective Service Registration is required for males born after 12/31/1959.
• Work is sedentary, typically sitting at a desk with some walking and standing.
• Incumbent may be required to travel to other VA and non-VA locations.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.
• Acceptable forms of identification will be required to complete pre-employment requirements.
• Driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment effective May 7, 2025.
• Participation in the seasonal influenza vaccination program is a requirement.
• Must serve a 1-year probationary period or 2-year trial period.
• Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-9.
• An SF-50 that shows your time-in-grade eligibility must be submitted.
• One year of specialized experience equivalent to at least the next lower grade (GS-9) in the normal line of progression for the occupation.
• Examples of specialized experience include: lead or supervisory experience such as directing the work of subordinates, managing performance, handling employee complaints, reviewing training needs, etc.; experience assisting with a variety of management services essential to the operation of a program or office/organization; has a working knowledge of budget/fiscal management and human resources/personnel management; ensuring compliance with established policies, practices and procedures; and communicating and collaborating with individuals with varied backgrounds and different situations.
• Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week.

Nice To Haves

• Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Responsibilities

• Perform sophisticated data analysis, including extracting data from internal and external databases.
• Analyze and interpret complex data using basic statistical models.
• Design and prepare user-friendly reports.
• Utilize web-based software at an advanced level to rapidly digitize paper processes.
• Serve as a resource to executive leadership for creating modules that impact service-wide processes.
• Conduct independent research to understand VA databases and data sources.
• Retrieve and validate data.
• Translate customer requirements into data analytics logic.
• Work with customers to define data and analysis requirements.
• Research VA data resources for understanding database organization and available data.
• Research explanations for discrepancies between VA data sources.
• Establish new data collection procedures when necessary.
• Obtain data from external sources for benchmarking and performance improvement.
• Contribute to the design and implementation of innovative approaches to health services delivery.
• Evaluate achievement of objectives and performance measures.

Benefits

• A career with the U.S. government provides employees with a comprehensive benefits package.
• As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
• Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level