Program Analyst

Patent and Trademark Office • Alexandria, VA

16d • Onsite

About The Position

The Program Analyst works within the United States Patent and Trademark Office’s Office of the Deputy Commissioner for Trademark Examination Policy (DCTEP). DCTEP develops, communicates, and measures consistency with trademark examination policy to support high-quality, timely registrations, improve examination and incoming-submission quality, and protect the integrity of registrations.

The role involves defining, monitoring, and revising policies, standards, guidelines, and data definitions to enhance data quality; developing data models; and integrating and analyzing data from multiple information technology systems. The analyst organizes project work, sets priorities and short- and long-term goals and strategies, monitors progress, and evaluates outcomes. The position also involves leading or participating in initiatives to increase teamwork, skill building, and knowledge sharing.

The physical worksite is the USPTO campus in Alexandria, Virginia. On-site presence is required for functions that must be performed in person. Situational telework may be available under agency policy and business-unit discretion; the agency currently allows 52 telework hours per leave year.

Requirements

• At least one full year (52 weeks) of specialized experience equivalent to the GS-12 level in the Federal service.
• Experience developing, selecting, and applying appropriate analytical techniques, tools, and procedures to conduct qualitative and quantitative assessments and studies to improve programs, activities, and business processes.
• Experience leading and executing analytical projects and studies within data analytics using a variety of software packages, including software more advanced than Microsoft Excel.
• Experience using SQL, Python, R, or Alteryx to extract, transform, and load data for analysis and building interactive dashboards using Tableau and Microsoft Power BI.
• Must be a United States citizen or national.
• Must pass a background investigation and fingerprint check.
• Must meet applicable time-in-grade or time-in-band requirements by the announcement closing date.
• Must meet all qualification and eligibility requirements by the announcement closing date.
• Must be registered for Selective Service if applicable.
• Education may not substitute for specialized experience at this grade level.

Responsibilities

• Define, monitor, and revise policies, standards, guidelines, and data definitions to enhance data quality.
• Develop data models and integrate and analyze data from various information technology systems.
• Organize project work, set priorities, determine short- and long-term goals and strategies, monitor progress, and evaluate outcomes.
• Lead or participate in initiatives and activities designed to increase teamwork, skill building, and knowledge sharing.
• Develop, select, and apply analytical techniques, tools, and procedures to conduct qualitative and quantitative assessments and studies.
• Lead and execute analytical projects and studies in data analytics.
• Use programming languages and software to extract, transform, and load data, conduct analyses, and build interactive dashboards.

Benefits

• Federal employees and their families have access to a comprehensive benefits package; specific benefits depend on position type and should be confirmed with the hiring agency.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed