Program Analyst

Transportation Security Administration•Springfield, VA

19d

About The Position

This position is in the Human Capital Operations Systems and Analytics Branch at the Transportation Security Administration, Department of Homeland Security. The incumbent serves on the Systems, Services and Reporting team, responding to data requests and analyzing historical data to identify trends in areas such as hiring, staffing, separations, and retention. This analysis helps forecast future changes that could affect TSA’s mission. The position evaluates program performance, identifies deficiencies and areas for improvement, and recommends practical courses of action. It uses qualitative and quantitative methods to assess programs, formulate projects, and recommend evaluation criteria. The analyst also communicates with internal and external managers, other government agencies, and private industry representatives to obtain information, provide guidance on critical program issues, and make recommendations affecting major programs. Duties described are at the full-performance SV-I band.

Requirements

U.S. citizenship or U.S. national status.
Must be at least 18 years old at the time of application.
Must complete a favorable background investigation.
Selective Service registration is required.
Must obtain and maintain a Secret clearance.
For the SV-G band: one year of specialized experience at the SV-F band or GS-09 level in Federal service, or equivalent experience in the private sector. Specialized experience includes using automated data systems to compile, reconcile, analyze, track, and present large datasets; analyzing administrative or program operations to identify process gaps, inefficiencies, trends, or improvement areas; and providing technical assistance, responding to stakeholder inquiries, and communicating program information through written products and presentations.
For the SV-G band, education may substitute for experience: a Ph.D. or equivalent doctoral degree; three full years of progressively higher-level graduate education leading to such a degree; or a related LL.M. A combination of education and experience may also qualify.
For the SV-H band: one year of specialized experience at the SV-G band or GS-11 level in Federal service, or equivalent experience in the private sector. Specialized experience includes analyzing and evaluating complex program operations, systems, processes, or procedures to improve effectiveness, efficiency, and compliance; identifying trends, risks, and recurring issues through complex qualitative and quantitative data analysis and recommending alternatives or corrective actions; and preparing and delivering clear, persuasive written and oral briefings for management officials and other stakeholders on large datasets.
Experience credit is based on a 40-hour workweek; part-time experience is credited proportionally, and overtime receives no additional credit.
Applicants using education to meet qualification requirements must provide transcripts or an itemized list of college courses with their application by the announcement closing date; selected applicants must provide a transcript or degree certification.
Must meet qualification requirements by the vacancy announcement closing date.
Selected applicants must complete required pre-employment steps, including any required forms and successful background investigation.

Responsibilities

Analyze and evaluate program areas to identify unsatisfactory progress and determine courses of action to remedy deficiencies.
Apply qualitative and quantitative methods to assess programs and identify areas needing special emphasis or improvement.
Analyze policies and practices to identify inconsistencies and recommend practical solutions.
Formulate projects and recommend assessment criteria for evaluating TSA operational programs.
Contribute to performance efforts supporting mission requirements.
Respond to requests for data and analyze historical data to identify trends and forecast changes affecting TSA’s mission.
Communicate with internal and external managers, representatives of other government agencies, and private-industry representatives to obtain information and provide guidance on critical program issues.
Make recommendations affecting major programs.