Program Analyst

Veterans Health Administration • Lakewood, CO

1d • Hybrid

About The Position

Serves as a Program Analyst within the Contracts Management and Performance (CMP) Directorate of Integrated External Networks (IEN) and supporting initiatives and projects through communication with contractors, field facilities, and others within the Agency to define and analyze healthcare issues and/or trends. The incumbent will monitor issues and risks relating to claims processing, clinical documentation, care coordination activities and others needs based on changes within healthcare.

Requirements

• Must be a U.S. Citizen to apply for this job
• Must complete all required steps in the process.
• In addition to the application and questionnaire, this position requires an online assessment.
• The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959
• The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment.
• A pre-placement physical examination is not required.
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
• As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest.
• At least one (1) full year of specialized experience, which equips you with the particular knowledge, skills, and abilities to perform successfully the duties of the Program Analyst, GS-12 position, and that is typically in or related to the work of the position to be filled.
• To be creditable, this specialized experience must have been equivalent to the grade 11 level in Federal service to qualify at the grade 12.
• Specialized experience includes but is not limited to: Collecting and organizing program or operational data for healthcare or administrative analysis; identifying basic trends or issues in workload, performance, claims, or contract activities; monitoring contract or program performance and resolves routine issues using established policies; supporting quality or process improvement activities by validating data and documenting workflows; tracking project tasks, updating status information, and coordinating communications with partners; preparing reports, summaries, or presentations following established formats and guidelines.
• but involve many meticulous sequential steps to complete a test; and following written procedures which give carefully detailed instructions on each step of the assigned test and examinations.

Nice To Haves

• Experience in healthcare operations and/or managed care operations.

Responsibilities

• Develops, maintains, and executes tasks related to project management necessary for the assessment and analysis of project assignments.
• Administers and integrates the work of assigned project team members from different organizations for assigned projects, to include scheduling, tracking progress, providing project and task status updates to project team members and management, and adhering to due dates and other requirements.
• Responsible for project delivery and keeping management informed of on-going progress up and to completion.
• Evaluates programs against short- and long-range strategic objectives, as set forth by management.
• Conducts data analyses, data validations, and program analyses to assess the efficiency and effectiveness of processes within CM, as well as any other contract.
• Quantitatively and qualitatively analyzes and evaluates the effectiveness of wider IEN operations in meeting established goals and objectives.
• Leverages a structured methodology to determine root cause of complex program issues, while keeping management informed of progress, outcomes, and thoughtful recommendations to enhance the program overall.
• Analyzes workload trends against established Key Performance Indicators (KPIs), identifying where irregularities are found which may need further investigation to determine anomalies between expected and actual goals, to include thoughtful rationale and independent decision-making.
• Conducts analyses, interpreting and analyzing data, providing predictive modeling, and other efforts, to include process flow mapping, artifacts creation/updates, data management, and monitoring performance metric dashboards, to present results to management, educate internal Contracts Management staff, to include supervisory staff.

Benefits

• A career with the U.S. government provides employees with a comprehensive benefits package.
• As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
• Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
• Contact the hiring agency for more information on the specific benefits offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed