Program Analyst

Veterans Health Administration•Perry Point, MD
•Onsite

About The Position

This position is located in Care in the Community at the VA Maryland Health Care System. The Program Analyst evaluates the efficiency and effectiveness of the Care in the Community program and provides analytical support to the Chief, Care in the Community. The incumbent monitors Purchased Care, analyzes and interprets data, prepares recurring reports and presentations, and supports program audits, projects, and initiatives at local, VISN, and national levels. The position may be authorized for ad-hoc telework; it is not a virtual position. The work schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. Relocation and recruitment incentives, critical skills incentives, and permanent change of station are not authorized.

Requirements

  • U.S. citizenship.
  • Meet applicable time-in-grade requirements for GS-09: current or former federal employees subject to this requirement must have 52 weeks at GS-07 by the announcement closing date.
  • At least one year of specialized experience equivalent to GS-07 in federal service, such as data analytics and audits, process improvement, and project management; or qualifying graduate education; or an acceptable combination of education and experience.
  • If qualifying based on education, provide a transcript; qualifying education must be from an accredited institution recognized by the U.S. Department of Education.
  • Complete the required application steps and online assessment.
  • Male applicants born after December 31, 1959, must be registered for Selective Service.
  • Complete a background/security investigation and online onboarding, and provide acceptable identification for pre-employment requirements.
  • Participate in the seasonal influenza vaccination program as a condition of employment for VA Health Care Personnel.
  • Serve a one-year probationary period or two-year trial period, as applicable.

Nice To Haves

  • Advanced knowledge and skill in analytics processes.
  • Ability to interpret data and present it in formats tailored to the intended audience.
  • Knowledge of data systems including Access, Excel, VSSC, Pyramid Analytics, VistA, and warehouse systems; and Outlook and Teams.

Responsibilities

  • Monitor and assess required areas relating to Purchased Care.
  • Provide administrative support, technical assistance, and guidance to the VA Office of Inspector General and other federal, state, and local investigative agencies.
  • Compile data and use advanced analytic techniques to support the local Care in the Community office and provide analysis to the VISN Care in the Community subject matter expert.
  • Create recurring reports for Care in the Community, Health Care and Business Operations, and executive leadership.
  • Create presentations for internal and external audiences.
  • Collect and submit data for local, VISN, and national program audits.
  • Recommend program improvements based on the greatest needs of the VISN and local Care in the Community office.
  • Complete assignments independently and on time, presenting compiled work and recommendations to the supervisor in final format.
  • Conduct assigned studies of efficiency or product effectiveness, test national Care in the Community patches, and support other VA initiatives or projects.
  • Recommend strategies for addressing gaps identified during patch testing or project management.
  • Provide expert program feedback to local leadership, the VISN subject matter expert, and the national Office of Community Care Program office during patch testing and projects.
  • Participate in national workgroups when opportunities arise and represent the VA Maryland Health Care System to help improve the national purchased-care program.
  • Perform other duties as assigned.

Benefits

  • Federal employee benefits package available to the employee and family, subject to position eligibility.
  • VA may consider credit for job-related non-federal experience or active-duty uniformed military service when determining annual leave accrual, if requested and approved before appointment; approval is not guaranteed.
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