Business Development Representative-Program Analyst 3

State of Oregon • Salem, OR

2d • $5,988 - $9,191 • Hybrid

About The Position

The Oregon Department of Veterans’ Affairs (ODVA) is a State of Oregon agency with a mission to serve and honor veterans through leadership, advocacy and strong partnerships. The Department is entrusted to assist veterans, their dependents, and surviving family members in obtaining their earned Federal, State, and local benefits.
At the Oregon Department of Veterans’ Affairs, we value a diverse and culturally competent workforce. We stand by our commitment to being an equal opportunity, affirmative action organization, and recognize and celebrate our unique backgrounds and diverse experiences. We encourage applications from members of historically underrepresented racial and ethnic groups, women, individuals with disabilities, veterans, and LGBTQ+ community members. The strength of our agency lies in the diversity of our workforce and the perspectives our employees bring to their work at ODVA.
The Oregon Department of Veterans’ Affairs has one (1) full-time opportunity available for a Program Analyst 3 (Business Development Representative) located at ODVA Headquarters in Salem, Oregon.
An organization that often reflects the salient beliefs and characteristics of its leadership and, more importantly, its employees
As a state agency, our employees are some of the most passionate and dedicated people working toward a very noble mission, day in and day out. From our front-line, public facing divisions to operational services that support day-to-day business, our teams work together to deliver on a promise made to veterans and their families more than 80 years ago.
To deliver on an incredibly broad mission in serving a diverse veterans’ community, we align and partner around a shared vision and of good stewardship of existing resources.
ODVA unites federal, state, Tribal and local governments, nonprofits, and other veteran service organizations to address issues facing veterans and their families. We are building support around specific issues that affect veterans. And we maintain strong relationships with key stakeholders that allow us to continue to be a leading voice on veteran’s issues.
This is ODVA's cadence. Together with our veterans and our partners, we honor the past, build on our strengths, and chart a course worthy of the next 80 years.

Requirements

• A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, or a degree related to the agency program that demonstrates the capacity for the knowledge and skills; and four years’ experience coordinating or administering a program
• Any combination of experience or education equivalent to seven years of experience that typically supports the knowledge and skill requirements listed for the classification.
• Successful completion of a fingerprint based criminal history background check through the Oregon (LEDS) and National (NCIC) law enforcement data systems.
• A valid Oregon or Washington State driver’s license is required; must also undergo a Motor Vehicle Record (MVR) check, with ongoing monitoring as a condition of continued employment.

Nice To Haves

• Develop and implement statewide outreach, marketing, and communication strategies to increase awareness and responsible use of the ODVA Home Loan Program.
• Build and maintain partnerships with mortgage lenders, brokers, real estate professionals, veteran organizations, community partners, and public agencies.
• Plan and deliver presentations, trainings, and educational programs for industry partners, veterans, and community partners.
• Create and coordinate marketing materials, social media content, website updates, newsletters, and other public-facing communications.
• Monitor mortgage market trends, analyze outreach and program performance data, and recommend strategies to improve program participation and customer engagement.
• Coordinate broker and lender onboarding, communications, training, and ongoing partner engagement activities.
• Collaborate with internal teams to ensure accurate, consistent, and compliant program messaging and support continuous improvement of outreach, communications, and customer service.

Responsibilities

• Develop, implement, and evaluate statewide outreach, marketing, and communication strategies to increase awareness, participation, and responsible use of the ODVA Home Loan Program.
• Build, maintain, and strengthen relationships with mortgage brokers, lenders, real estate professionals, veteran service organizations, community partners, and public agencies to expand program awareness and participation.
• Recruit, educate, and support approved and prospective mortgage industry partners through presentations, training, onboarding, and ongoing relationship management.
• Represent the Home Loan Program at industry meetings, conferences, housing events, veteran resource fairs, and other public outreach activities throughout Oregon.
• Coordinate and develop public-facing communications, including website content, social media, newsletters, presentations, and educational materials in collaboration with agency communications staff.
• Research and analyze mortgage market trends, housing data, outreach performance, partner engagement, and program utilization to identify opportunities and recommend strategies for continuous improvement.
• Maintain outreach records, partner databases, performance metrics, and reports to support program evaluation, strategic planning, and informed decision-making.
• Collaborate with Home Loan Program staff and agency leadership to improve program visibility, partner engagement, customer experience, and operational effectiveness while ensuring compliance with agency policies and program requirements.

Benefits

• Comprehensive medical, dental, and vision plans for the employee and their qualified family members
• Paid sick leave
• Vacation leave
• Personal leave
• 11 paid holidays a year
• Membership in the Public Employees Retirement System (PERS)
• Opportunity to potentially receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level